Vanessa Murphy
Miami,Florida
Summary
Versatile professional skilled in logistics coordination, inventory management, and client relations. Capable of driving operational excellence through effective communication and team leadership, while consistently identifying opportunities for process enhancements.
Overview
2
2
Languages
24
24
years of professional experience
Work History
Owner Assistant / Logistic Coordinator / Account Payable Assistant
Best Door
Miami, Florida
09.2024 - Current
- Manage administrative tasks and organized schedules, enhancing owner’s productivity and focus on core business activities.
- Coordinate logistic processes, including transportation, warehousing, and inventory management to ensure timely delivery of our products.
- Communication with Accounting and check payments has been made by clients so we can deliver and proceed with the installation.
- Communicate with clients and send them emails confirming the day of delivery and installation.
- Collaborate with – functional teams, including the PM and Warehouse manager.
- Review reports from PM to ensure quality and that everything has been installed correctly.
- Report to the owner regarding the operation.
- Identified opportunities for process improvements, leading to enhanced operational efficiency and cost-effectiveness.
- Lead and mentor warehouse team fostering a culture of continuous improvement and innovation.
- Entered invoices into QuickBooks from vendors and employees, ensuring timely payments and smooth financial operations.
Front desk and Administrative Assistant
Italkraft, LLC
Miami, Florida
11.2019 - 09.2024
- Fostered welcoming environment for clients and vendors by coordinating warm greetings and attentive assistance.
- Responds to telephone and electronic communications.
- Perform scheduling tasks including calendar coordination, reserve conference rooms.
- Executed general office duties including supply ordering to maintain operational efficiency.
- Assist service department when clients call, I follow up to ensure the client has been assisted.
- Managed the timely sending of packages via FedEx.
- Collects and reconciles reimbursement request for payments.
- Supported financial team by distributing checks to providers, ensuring timely transactions.
- Coordinated and secured agreements with external service providers to ensure smooth project execution.
Human Resources Coordinator
Independent Living Systems, LLC
Miami, Florida
06.2018 - 11.2019
- Supported HR Vice President by managing scheduling and administrative tasks.
- Followed up with employees on background checks, drug tests, and AHCA compliance.
- Communicate new hires that they are cleared, sending them a welcome email.
- Prepare paperwork for the new hires and send them by FedEx in case they are remote.
- Supported HR team with administrative tasks daily.
- Processed employee reimbursement requests promptly.
- Managed financial expenses for HR department effectively.
- Coordinate with Financial Department the payment for our Providers.
- Coordinated travel arrangements for staff members, ensuring timely and efficient logistics.
Enterprise Solutions Advisor
Conecel S.A.- Claro Ecuador
, Ecuador
07.2011 - 01.2017
- Managed $300,000 annual portfolio, achieving minimum 10% growth.
- Administer portfolio of accounts assigned, developing strategies necessary for growth and maintenance of it.
- Developed strategies to establish new client base.
- Planning and executing a post-sale service and sales plan in the corporate market.
- Benchmark products against competitors, analyzing promotions and pricing to enhance product positioning.
- Maintained regular follow-up with potential clients on potential clients’ portfolio.
Commercial Official
Carseg S.A.- Hunter
, Ecuador
09.2007 - 09.2011
- Executed sales of portfolio services, enhancing client offerings.
- Conducted visits to corporate and general clients, fostering stronger business relationships.
- Managed invoicing and prepared weekly and monthly reports for client portfolio analysis.
- Post-sale services for device renovation, suspension and checking.
Commercial Representative
Difare S.A.- Ecuadorian Pharmaceutical Distributor
, Ecuador
10.2009 - 06.2011
- Managed corporate portfolios by opening and maintaining accounts.
- Performed client visits to present and clarify benefits of Farmavip Card.
- Provided post-sale support to clients to ensure satisfaction and address inquiries.
- Drafted contracts for Farmavip clients to formalize agreements.
Reservations and Sales agent
Canodros S.A.-Travel Operator
, Ecuador
03.2002 - 07.2007
- Commercialization of cruise ship programs M/V Galapagos Explorer II and programs in the Amazon region Kapawi Eco lodge & Reserve.
- European, American, Canadian, and local clients' portfolio handling.
- Facilitated client visits in the United States and Ecuador to reinforce business relationships. in the United States and Ecuadorian Market.
- Participation in cruise fairs in Canada and the United States.
- Managed recruitment of land services to improve operational capabilities.
- Processed invoicing for programs and followed up on outstanding accounts to ensure timely payments.
- Supported passengers during airport check-in and boarding processes.
Education
Hotel and Tourism Technology Graduate - associate degree
Instituto Espíritu Santo
Guayaquil, EcuadorTourism and Hotel Management Engineering - bachelor’s degree
Universidad de Especialidades Espíritu Santo
Guayaquil, EcuadorSkills
- Logistics coordination
- Inventory management
- QuickBooks operation
- Operational optimization
- Operational improvement
- Problem resolution
- Client service
- Customer relations
- Business administration
- Staff management
- Human resources
- Verbal and written communication
- Effective communication
- Attention to detail
- Office management
Languages
English
Professional
Spanish
Professional
Timeline
Owner Assistant / Logistic Coordinator / Account Payable Assistant
Best Door
09.2024 - Current
Front desk and Administrative Assistant
Italkraft, LLC
11.2019 - 09.2024
Human Resources Coordinator
Independent Living Systems, LLC
06.2018 - 11.2019
Enterprise Solutions Advisor
Conecel S.A.- Claro Ecuador
07.2011 - 01.2017
Commercial Representative
Difare S.A.- Ecuadorian Pharmaceutical Distributor
10.2009 - 06.2011
Commercial Official
Carseg S.A.- Hunter
09.2007 - 09.2011
Reservations and Sales agent
Canodros S.A.-Travel Operator
03.2002 - 07.2007
Hotel and Tourism Technology Graduate - associate degree
Instituto Espíritu Santo
Tourism and Hotel Management Engineering - bachelor’s degree
Universidad de Especialidades Espíritu Santo