Vanessa Muszynski
Chicago,IL
Summary
Detail-oriented Contract Compliance and Logistics Specialist with extensive experience in supply chain operations, contract management, regulatory compliance, and process optimization. Proven ability to analyze performance metrics, ensure adherence to government and corporate compliance standards, and drive operational efficiency. Adept at monitoring diversity goals, auditing compliance data, and training teams on regulatory policies. Skilled in cross-functional collaboration, reporting, and data-driven decision-making. Proficient in contract compliance systems, EEO/DBE/BEP reporting, and regulatory investigations.
Overview
13
13
years of professional experience
Work History
Senior Operations Specialist
Coyote Logistics
04.2021 - 05.2024
- Managed compliance for a $2M portfolio covering U.S
- And Canadian freight operations, ensuring adherence to contract terms and carrier agreements
- Oversaw the movement and compliance of 4,000-5,000 loads, ensuring operational efficiency and regulatory adherence
- Conducted audits on carrier compliance, verifying contract obligations and regulatory adherence
- Developed and implemented process improvements to enhance operational compliance and reporting accuracy
- Maintained real-time operational data in Transportation Management Systems (TMS) to track shipments, vendor performance, and compliance adherence
- Partnered with cross-functional teams to identify policy enhancements and ensure contract compliance best practices
- Provided training and guidance to internal teams and vendors on contract compliance processes and standards
- Ensured compliance with regulatory requirements including EEO, DBE, BEP, and VOSB goals in supply chain operations
Segment Sales Manager
Marriott International
12.2019 - 04.2021
- Led the operations for Marriott's event planning division, ensuring the seamless execution of corporate and social events in the Chicagoland area
- Designed tailored event proposals and contracts, acting as the primary liaison to provide consultative solutions that met client needs
- Drove segment sales conversions by upselling and aligning client requirements with Marriott offerings, directly contributing to increased revenue
- Collaborated with cross-functional teams to implement data-driven sales campaigns and pricing strategies, resulting in enhanced market penetration
- Consistently exceeded client expectations, ensuring high customer loyalty and repeat business
- Managed contract negotiations and vendor agreements to ensure service-level compliance and adherence to company policies
- Processed and managed an average of 25 contracts per week, ensuring accuracy, compliance, and timely execution
Branch Sales and Service Associate III
PNC Financial Services Group
03.2017 - 12.2019
- Conducted in-depth sales conversations to expand banking product offerings and increase share of wallet in a highly competitive territory
- Prospected for new business and generated leads through outbound calls and off-site marketing events, increasing brand awareness and sales conversions
- Prepared accurate lending packages and coordinated the notarization of documents, ensuring smooth and compliant loan processing
- Provided personalized financial solutions, strengthening clients' financial health and satisfaction through short- and long-term investment strategies
- Ensured regulatory compliance and mitigated risks through monitoring suspicious account activity and supporting internal audits
Branch Supervisor
TCF National Bank
09.2015 - 12.2016
- Managed branch operations, ensuring adherence to company policies and conducting internal audits for efficiency and compliance
- Led and coached a high-performance team, contributing to achieving monthly sales goals and improving the overall sales culture within the branch
- Oversaw administrative tasks, including branch reports, cash reconciliation, and record maintenance
- Developed and implemented tailored training programs, increasing employee satisfaction and enhancing team performance
Corporate Compliance Officer
Forever Brands
06.2011 - 12.2016
- Led the company’s compliance program, ensuring adherence to federal and state regulations, including EEO, DBE, BEP, and prevailing wage laws
- Developed and enforced internal policies related to contract compliance, risk management, and diversity initiatives
- Conducted internal audits and investigations to ensure vendors and subcontractors met contract obligations and government regulations
- Acted as a liaison with regulatory agencies, addressing compliance discrepancies and submitting required reports
- Provided compliance training to internal teams, ensuring a clear understanding of regulations and contract requirements
Education
Associate of Science - Business Administration and Management
Wilbur Wright College
Skills
- Contract Compliance & Auditing
- EEO/DBE/BEP Reporting
- Regulatory Investigations & Risk Management
- Vendor & Subcontractor Compliance
- Data Analysis & Reporting (KPIs, Capture System)
- Process Improvement & Policy Development
- Training & Team Leadership
- Supply Chain & Operations Management
- ERP & Compliance Systems (SAP, Oracle, TMS)
- Government Contracting & Diversity Goals
- Prevailing Wage & Employment Regulations
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Bilingual: Spanish & English
Timeline
Senior Operations Specialist
Coyote Logistics
04.2021 - 05.2024
Segment Sales Manager
Marriott International
12.2019 - 04.2021
Branch Sales and Service Associate III
PNC Financial Services Group
03.2017 - 12.2019
Branch Supervisor
TCF National Bank
09.2015 - 12.2016
Corporate Compliance Officer
Forever Brands
06.2011 - 12.2016
Associate of Science - Business Administration and Management
Wilbur Wright College
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