Vanessa Nash
Houston ,TX
Summary
Experienced Operations Manager skilled in transforming challenges into opportunities. Specializing in optimizing supply chains, enhancing team productivity, and reducing costs while upholding quality standards. Known for strategic thinking, creativity, and a positive leadership style. Proficient in crisis resolution and implementing preventive systems to ensure seamless business operations. Let's collaborate to achieve exceptional results together.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager
JuiceLand
04.2025 - Current
- Supervised daily operations, ensuring high-quality juice preparation and customer service standards.
- Trained and mentored staff on product knowledge, operational procedures, and customer engagement techniques.
- Implemented inventory management systems to streamline ordering processes and reduce waste.
- Maintained strict compliance with health and safety regulations, ensuring a clean and safe workplace for both staff members and customers.
- Trained new hires on juice bar protocols, fostering a supportive work environment that encouraged growth and development.
Operations Manager
Pastel Hospitality
01.2020 - 01.2025
- Monitored daily operations of 175 vacation rentals, Directly overseeing a staff of 18 to ensure seamless guest experiences and service excellence.
- Collaborate with cross-functional teams to develop and execute strategic business initiatives.
- Lead staff training programs focused on emerging technologies and the industries best practices.
- Managed remote collaboration tools to maintain effective communication with teams, contractor, and distributors.
- Developed and monitored budgets and inventory ensuring financial targets are met and exceeded.
- Ensured compliance with health, safety and environmental regulations.
- Developed and documented daily procedures and protocols.
Housekeeping Owner/Operator
Tidy Housekeeping
01.2015 - 01.2020
- Created and balanced budgets and inventory.
- Maintained quality control and ensured guest satisfaction.
- Managed a client portfolio of 45+ accounts, maintaining a highly rated long standing retention rate.
- Created schedules, shift reports, and other business documentation.
- Ensured all tasks and obligations were completed in a timely manner and to the highest standards.
- Followed manufacturer instructions for use of chemicals and equipment to avoid burns, injuries and workplace accidents.
Shift Manager
Double Daves Pizza
01.2010 - 01.2015
- Supervise staff during shifts.
- Oversee restaurant operations daily opening, shift change, and closing procedures.
- Prepare supplies for busy during shifts and maintain inventory levels throughout peak hours.
- Monitored food preparations to ensure items are prepared safely in a time effective manner.
- Maintained total restaurant cleanliness with effective oversight and crew assignments.
- Addressed customer service issues quickly and ensured total guest satisfaction.
Education
Bachelor Of Interior Design -
The Art Institute of Houston
TXSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Operations management
- Key performance indicators
- Problem-solving aptitude
Websites
Certification
TABC
Manager Food Handlers
CPR
Timeline
Manager
JuiceLand
04.2025 - Current
Operations Manager
Pastel Hospitality
01.2020 - 01.2025
Housekeeping Owner/Operator
Tidy Housekeeping
01.2015 - 01.2020
Shift Manager
Double Daves Pizza
01.2010 - 01.2015
Bachelor Of Interior Design -
The Art Institute of Houston
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