Vanessa Than Nguyen
Northglenn,CO
Summary
Professional Registered Nurse with over eleven years of psychiatric experience. Eager to support psychiatric patients with providing compassionate nursing care. Compassionate Mental Health Nurse with hands-on experience in providing quality patient care and implementing treatment plans for individuals with mental health disorders. Skills include effective communication, crisis management, and therapeutic intervention. Notably contributed to improving patient outcomes by applying clinical knowledge and decision-making abilities in high-stress environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mental Health Emergency Unit
Children’s Hospital Colorado
Aurora, CO
07.2021 - Current
- Triage and maintain safety for high-acuity psychiatric patients in crisis.
- Coordinate staffing needs in a fast-paced emergency department environment.
- Communicate with attending physicians, behavioral health specialists, and physicians about patient care and transfers.
- Conducted routine assessments to identify any changes in a patient's condition or behavior.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Assessed and evaluated the mental and physical condition of patients.
- Implemented evidence-based and best practice problem-solving interventions to establish protective measures for suicide prevention and self-harm.
- Collaborated with treatment and service providers using interprofessional interdisciplinary team approach for continuity of care.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Recognized by management for providing exceptional customer service.
- Provided emotional support to patients and their families during difficult times.
- Counseled patients on healthy coping strategies for managing stress, anxiety, depression, and other mental health concerns.
- Supported family members during visits at the facility providing them information about their loved one's condition.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Pediatric Call Center Triage Nurse
Children’s Hospital Colorado
Aurora, CO
09.2022 - 09.2023
- Telephone triage for the pediatric patient, incorporating the nursing process through evidence-based practice.
- Collaborating with team members in shared decision-making.
- Integrates new evidence into standards of practice.
- Use data to make safe, care decisions.
- Communicate concerns related to unsafe circumstances to patients, parents, or team members.
- Work within the scope of practice.
- Provided emotional support to patients and their families during difficult times.
- Analyzed discussed symptoms with established protocols to determine patient acuity.
- Identified symptoms, gathered medical history, and documented patient information accurately.
Charge Nurse/Floor nurse
Children’s Hospital Colorado
05.2016 - 07.2021
- Planned and coordinated care for an 18-bed intensive psychiatric unit in a fast-paced environment
- Supported the manager in controlling the quality of service, cost-effectiveness, and patient safety
- Works in a team setting, collaborating with Behavioral Health Clinicians, Psychiatric Physicians and Pharmacists, and Adjunctive therapists to provide exceptional mental health care to the pediatric population with individualized care
- Incorporate care for patients using evidence-based practice to integrate the best outcomes for patients
- Work guided by the Professional Practice Model, policy and procedures
- Communicate and advocate for patients and families with excellent customer service skills
- Enhance professional development by representing Co-chair for shared governance in the Unit Council from June 2019-July 2021
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Oversaw medication administration, monitored distribution and documented responses.
- Managed staffing levels within the unit while ensuring optimal levels of patient care.
- Coordinated and performed patient admissions, transfers and discharges.
- Actively participated in interdisciplinary team meetings to discuss patient progress toward desired outcomes.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Organized and delegated tasks during rapid response and high-pressure code situations.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Ensured that all documentation was completed accurately according to established policies and procedures.
- Provided emotional support to patients and their families during difficult times.
- Provided direct patient care, including assessments and treatments, to a variety of patients.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care as needed.
- Reviewed staffing patterns and census of nursing units, meeting staffing needs and budgetary controls.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Served as a preceptor for new nurses by providing orientation to unit policies and procedures, coaching on clinical skills, and mentoring on professional development issues.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Delegated tasks appropriately among staff members according to their qualifications.
Nurse
Swedish Medical Center
Englewood, CO
03.2015 - 09.2017
- Monitoring and caring for critically ill patients utilizing the nursing process.
- Medication administration, wound care, admitting/discharging patients, and preparing patients for procedures.
- Collaborated with doctors and clinicians to plan post-treatment home care and prevent return hospitalization.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Performed physical assessments to identify any changes in the patient's condition or needs.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Administered medications, tracked dosages, and documented patient conditions.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Provided guidance to new employees regarding policies and procedures within the organization.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Nurse
Highlands Behavioral Health Systems
Littleton, CO
08.2013 - 03.2015
- Works in collaboration with Behavioral Health Advocates, physicians and pharmacists, adjunctive therapists, and social work as a team to provide exceptional mental health care to patients with individualized care
- Experience with 2 years as Charge nurse, administering medications, admitting and discharging patients in a fast paced, acute hospital setting
- Responded quickly and effectively to changes in condition or response to treatment.
- Ensured that all documentation was accurate and up-to-date according to established guidelines.
- Provided emotional support to patients and their families during difficult times.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
Education
RN, BSN -
Platt College
Aurora, CO12.2012
Skills
- Mental health law
- Psychiatric medication
- Multidisciplinary collaboration
- Therapeutic relationship
- Suicide prevention
- Empathy development
- Health promotion
- Clinical supervision
- Psychiatric and mental health care
- Self-care promotion
- De-escalation techniques
- Patient health education
- Clinical quality improvement
Certification
- BLS certified, 09/03/23
- CO License #1620009, 09/30/23
Affiliations
- Volunteered at Project Cure in 2024
Timeline
Pediatric Call Center Triage Nurse
Children’s Hospital Colorado
09.2022 - 09.2023
Mental Health Emergency Unit
Children’s Hospital Colorado
07.2021 - Current
Charge Nurse/Floor nurse
Children’s Hospital Colorado
05.2016 - 07.2021
Nurse
Swedish Medical Center
03.2015 - 09.2017
Nurse
Highlands Behavioral Health Systems
08.2013 - 03.2015
- BLS certified, 09/03/23
- CO License #1620009, 09/30/23
RN, BSN -
Platt College
Similar Profiles
Anna GildeaAnna Gildea
PHARMACY TECHNICIAN at Children’s Hospital ColoradoPHARMACY TECHNICIAN at Children’s Hospital Colorado
Abigail UlrichAbigail Ulrich
Registered Nurse at Children’s Hospital ColoradoRegistered Nurse at Children’s Hospital Colorado
Rachel YohananRachel Yohanan
Student Physical Therapist at Children’s Hospital ColoradoStudent Physical Therapist at Children’s Hospital Colorado