Vanessa Nicolas
Irvington,NJ
Summary
Dedicated and adaptable professional with extensive experience as an Educator and Direct Support Professional Supervisor, seeking to transition to a remote work position. Proven ability to manage diverse teams. Skilled in digital communication, virtual collaboration, and using technology to streamline processes and enhance efficiency. Known for strong problem-solving abilities, excellent organizational skills, and the ability to remain calm under pressure. Eager to leverage my experience in team leadership, training, and remote work capabilities to contribute to a dynamic, work-from-home role.
Overview
11
11
years of professional experience
Work History
Support Leader
Community Access Unlimited
09.2015 - Current
- Supervise a team of 10 Direct Support Professionals, providing daily guidance and support to ensure the delivery of person-centered care.
- Conduct weekly team meetings, provide feedback, and address performance issues in a timely manner.
- Developed and updated individualized care plans using case management software such as Carelogic, ensuring accurate and timely documentation of all services provided.
- Regularly input client data into EHR systems and tracking software, ensuring 99% accuracy in client records, including progress, incident reports, and care details.
- Achieve a minimum of 80% DSP completion rate for annual training sessions.
- Collaborate with case managers, family members, and other professionals to ensure that service plans are consistently followed, resulting in 90% or greater client satisfaction.
Teachers Assistant /Long-Term Substitute Teacher
Spectrum360
09.2016 - 08.2023
- Assisted in the preparation and delivery of lesson plans, helping to execute 5+ lessons per week across various subjects.
- Provided individualized support to 20-25 students per week, helping them with assignments, projects, and understanding lesson content.
- Assisted with managing classroom behavior, maintaining an 80-90% reduction in disruptions by supporting the lead teacher’s behavior management strategies.
- Step in as a Substitute Teacher in the absence of the lead teacher, successfully following lesson plans and maintaining a positive classroom environment.
- Assisted with grading and tracking of assignments, maintaining accurate records for 100% of students in the class.
Direct Support Professional
Allies Incorporated Hamilton NJ
12.2013 - 09.2015
- Delivered direct care to clients assisting with daily activities including personal hygiene, meal preparation, and medication management.
- Supported individuals in achieving personal goals, leading to a 25% improvement in independent living skills.
- Used scheduling software to manage and track 100% of client appointments, ensuring timely coordination of services and reducing scheduling errors by 10%.
- Utilized electronic health records (EHR) to document 100% of client interactions, maintaining compliance with organizational standards and government regulations
- Collaborated with a team of 10+ DSPs to ensure comprehensive care, contributing to a 15% improvement in overall team efficiency and client satisfaction.
Education
Associate of Applied Science - Business Administration
Essex County College
Newark, NJ06-2022
Certificate - Medical Office Technology
Drake College of Business
Elizabeth, NJ06-2012
Skills
- Team Leadership & Supervision
- Care Plan Development
- Virtual Supervision
- Documentation
- Data Analysis
- Scheduling & Coordination
- Administrative Support
- Data Entry
- Time Management
- Organization Skills
- Efficient Task Completion
- Deadline-Oriented
Timeline
Teachers Assistant /Long-Term Substitute Teacher
Spectrum360
09.2016 - 08.2023
Support Leader
Community Access Unlimited
09.2015 - Current
Direct Support Professional
Allies Incorporated Hamilton NJ
12.2013 - 09.2015
Associate of Applied Science - Business Administration
Essex County College
Certificate - Medical Office Technology
Drake College of Business
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