Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vanessa Nunez

Monte Alto

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Associate

DOLLAR GENERAL
05.2024 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

WFH Agent

ACT
10.2023 - 04.2024
  • Followed up on customers' inquiries to assess satisfaction with provided solutions.
  • Resolved caller issues quickly and thoroughly.
  • Informed clients of policies and procedures.

Tax Preparer

Liberty Tax Service
01.2018 - 03.2023
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Assessed client tax situations to determine best filing options.

Jailer

Hidalgo County Sheriff Office
10.2021 - 01.2022
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Documented prisoner identification, charges and inmate disturbance incidents.
  • Examined incoming and outgoing mail to detect contraband.
  • Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
  • Maintained a safe and secure environment by enforcing strict adherence to facility policies and procedures.
  • Reduced inmate altercations through effective communication and conflict resolution strategies.
  • Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
  • Contributed to facility efficiencies by maintaining accurate records of inmate activities, incidents, and progress.

WFH Agent

Senture
03.2021 - 10.2021
  • Informed clients of policies and procedures.
  • Covid shots
  • Appointments
  • Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.

Associate

Walmart
03.2019 - 03.2021
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.

Associate

Burkes Outlet
11.2018 - 01.2021
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Managed customer relations through communication and helpful interactions.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Cashier

Wingstop
07.2017 - 06.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

No Degree - BBA

South Texas College
Mcallen, TX
05.2028

High School Diploma -

South Texas Academy For Medical Professions
06.2017

Skills

  • Performer Promotion
  • Legal Advisory
  • Marketing Management
  • Lead Prospecting

Certification

  • CPR CERTIFIED , DTM - [7/2023-7/2025]
  • Infection Control in Child Care Settings 2023
  • Infection Control in Child Care Settings 2023
  • Infection Control in Child Care Settings 2023
  • Injury Prevention in Child Care Setting 2023
  • Managing Child Care Illness in Child Care 2023
  • Supporting and Establishment of Strong Peer and Adult Child Relationships in the Inclusive Child Care Environment 2023
  • Supporting Children's Social and Emotional Development 2023
  • Positive Guidance and Discipline 2023
  • Poison Prevention and Safety in Child Care Programs 2023

Timeline

Sales Associate

DOLLAR GENERAL
05.2024 - Current

WFH Agent

ACT
10.2023 - 04.2024

Jailer

Hidalgo County Sheriff Office
10.2021 - 01.2022

WFH Agent

Senture
03.2021 - 10.2021

Associate

Walmart
03.2019 - 03.2021

Associate

Burkes Outlet
11.2018 - 01.2021

Tax Preparer

Liberty Tax Service
01.2018 - 03.2023

Cashier

Wingstop
07.2017 - 06.2018

No Degree - BBA

South Texas College

High School Diploma -

South Texas Academy For Medical Professions

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Vanessa Nunez