Vanessa Ochoa
Conroe
Summary
Background includes experience in customer service and communication, demonstrating the ability to interact effectively with diverse populations. Skills in clinical applications, vital signs, and examinations align with the responsibilities of a certified medical assistant. Experience in resolving complaints and providing support showcases a commitment to patient care and satisfaction. Strong relationships established with colleagues indicate teamwork and collaboration essential in healthcare environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Float Teacher
Kids r kids lake Conroe
Conroe
04.2025 - Current
- Promoted positive behavior through modeling appropriate conduct in the classroom setting.
- Communicated regularly with parents about student performance.
- Established strong relationships with colleagues and administrators.
Cashier
HEB Grocery Store
Conroe
11.2023 - 04.2024
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Resolved customer complaints professionally in accordance with company policy.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Cashier
McDonald's
Cut And Shoot
06.2018 - 11.2023
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
Education
CMA
CALRegional
Conroe , Texas07-2025
Diploma
Conroe High School
Conroe , Texas05-2022
Skills
- Customer service
- CPR
- Clinical applications
- Vital signs and examinations
- Communication
Certification
- CPR
Languages
English
Professional
Spanish
Professional
Timeline
Float Teacher
Kids r kids lake Conroe
04.2025 - Current
Cashier
HEB Grocery Store
11.2023 - 04.2024
Cashier
McDonald's
06.2018 - 11.2023
CMA
CALRegional
Diploma
Conroe High School