Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Orr

Enfield,CT

Summary

Accomplished Restaurant Owner with a solid background in all facets of restaurant management. Effective communicator with strong conflict management and organizational capabilities. Demonstrated ability to drive productivity and boost revenue through targeted operational improvements.

Overview

9
9
years of professional experience

Work History

Restaurant Owner

Snaps Billiards & Bar
East Windsor, CT
04.2023 - Current
  • Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
  • Ensured compliance with health codes, safety regulations, and other applicable laws.
  • Developed and implemented effective marketing strategies to increase restaurant sales.
  • Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
  • Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.

Operations Manager

Chicago Sams Sports Bar & Grille
Enfield, CT
01.2025 - 07.2025
  • Evaluated and optimized efficiency of processes, team performance, and customer service.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Managed operations team through effective guidance, training, and support to fulfill company objectives.
  • Evaluated data from daily reports to uncover trends in production performance metrics.

General Manager

Wood N Tap
Enfield, CT
04.2021 - 05.2023
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Recruited, trained and empowered employees to achieve key performance indicators.

Kitchen Manager

Chilis Resturant
West Springfield, MA
02.2018 - 04.2021
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
  • Maintained accurate records of food costs, labor costs, waste management and other related expenses.
  • Developed and implemented kitchen policies, procedures and quality standards.

FOH Manager

Chili's Bar and Grill
Glastonbury, CT
09.2016 - 02.2018
  • Monitored employee performance to ensure compliance with company standards.
  • Created weekly schedules for FOH staff that optimized efficiency while meeting labor cost goals.
  • Prepared and managed the front of house budget, optimizing expenses to increase profitability.

Education

Some College (No Degree) - General Studies

Springfield Technical Community College
Springfield, MA

Some College (No Degree) - Nursing

Stone Academy
Glastonbury, CT

Skills

  • Budget and inventory management
  • Staff training and development
  • Process optimization strategies
  • Customer relationship management
  • Health code compliance
  • Cash flow management

Timeline

Operations Manager

Chicago Sams Sports Bar & Grille
01.2025 - 07.2025

Restaurant Owner

Snaps Billiards & Bar
04.2023 - Current

General Manager

Wood N Tap
04.2021 - 05.2023

Kitchen Manager

Chilis Resturant
02.2018 - 04.2021

FOH Manager

Chili's Bar and Grill
09.2016 - 02.2018

Some College (No Degree) - General Studies

Springfield Technical Community College

Some College (No Degree) - Nursing

Stone Academy

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