Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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VANESSA ORTEGA

Santa Ana,CA

Summary

Transportation Manager with superb background in logistics management. Highly skilled at efficiency management, cost reduction and performance maximization. Dedicated to continuous productivity improvements through training as well as timely and efficient transportation operations. Stellar problem-solving and critical thinking skills.

Overview

14
14
years of professional experience

Work History

Office Manager

48forty Solutions
10.2016 - Current
  • Conduct new hire process included but not limited to receiving applications and resumes, providing written offer letters, scheduling drug screens and interviews, screening employees through E-Verify, and completing all new hire paperwork in accordance with company policy
  • Manage post injury worker's compensation claims by completing documentation, scheduling physician appointments and drug screens, and coordinating communications with company worker's compensation carrier
  • Manage local A/P process by creating purchase orders, reviewing local A/P invoices, and communicating with local vendors and Corporate Accounting
  • Manage local A/R process by ensuring all customers are invoiced timely and accurately
  • Enforce and adhere to all company policies, safety rules and regulations
  • Complete daily, weekly, and monthly operations reporting including payroll, production reporting, and shipping and receiving
  • General clerical duties include mail sorting and processing, answering phones, maintaining company bulletin boards, and dispatching drivers
  • Maintain office supplies, personal protective equipment (PPE), and first aid inventory by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies and verifying receipt of supplies
  • Facilitates operational requirements by scheduling and completing administrative projects as needed
  • Respond promptly to customer inquiries, obtain, and evaluate all relevant information to handle product and service inquiries
  • Partner with other members of management to set up and maintain customer and vendor accounts
  • Answer all incoming emails, over 100 emails daily
  • Responsible for overseeing all day-to-day operations.
  • Responsible for seeking to maximize revenues while minimizing costs
  • Serve as liaison between facility management, DEHS, and Corporate Management to ensure that all required programs and policies are implemented and effective
  • Maintain knowledge of FMCSA rules and regulations and Company transportation policies
  • Coordinate and conduct ongoing training for existing drivers
  • Follow up on roadside inspection reports and road observation reports
  • Review routes with drivers/make corrections in all systems when changes are applied.
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • Organized records of vehicles, schedules and completed orders.
  • Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Oversee team of sixteen drivers by reviewing performance to promote timely and efficient deliveries and operations.

Office Manager/Sales

Creative Lighting, Electrical
06.2014 - 10.2016
  • Negotiated and completed purchase of office materials, supplies, furniture, office equipment, etc.
  • Managed relationships with vendors and service providers, ensuring that all required documents such as COI & Endorsements are in place
  • Coordinate HR tasks, payroll, and timekeeping
  • Keep office, paperwork, files, etc. neat
  • Organized and compliant with company policy and applicable laws
  • Invoice all accounts on time, A/P payments, A/R collections
  • Prepared budgets; scheduling; analyzing variances; initiating corrective actions
  • Created maps, tickets, service paperwork and assist our journeyman in their routes for their week
  • Answer all incoming emails and calls
  • Immediately follow-up on prospects that did not close and attempt to close sale again
  • If unable to help prospect, refer them to sister communities to meet prospect’s needs
  • Secure new contracts signature(s) on appropriate paperwork prior to beginning maintenance program
  • Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedules to call on existing or potential sales outlets and other trade factors.
  • Completed bi-weekly payroll for fifty employees
  • Implemented inventory controls and standardized ordering procedures, decreasing expenditures 40%

Inventory Lead

Moark, Land O’ Lakes
10.2011 - 06.2014
  • Responsible for scheduling and monitoring daily cycle counts for a team of five
  • Reviewed Inventory reports daily to ensure Inventory accuracy and FEFO processes are being followed
  • CFS system expert
  • Ex: system issues, trained new users, run and utilize all reports
  • Work with management and CFS inventory team to improve warehouse and system efficiencies
  • Created Standard Operating Procedures for functions needed

  • Manage recall program, conducted frequent Mock Recalls
  • Managed incoming emails, questions, discrepancies, or concerns regarding inventory
  • Review out of code date product, arrange disposition, and track damage logs
  • Analyze, identify, and propose actions to solution of problems associated with inventory
  • Master ability to use electronic barcode scanner to track all products in warehouse.
  • Handled day-to-day shipping and receiving overseeing more than forty packages per day

Production Planner

Moark, Land O’ Lakes
12.2010 - 10.2011
  • Monitor inventories of both new and finished products to ensure units are produced
  • Analyzed and controlled flow of inventory
  • Scheduled, sent material orders, and forecast supplier to sustain production requirements
  • Analyzed workflow, planned, and scheduled customer orders based on product availability, machine capacity and restrictions
  • Created purchase orders for outside Vendors
  • Prepared transportation paperwork, schedules, and routes plus dispatched truck drivers.
  • Planned and established production schedules and optimized control levels for diversified manufacturing operations.
  • Worked directly with production personnel to resolve production scheduling issues and conflicts.
  • Created new production processes by analyzing current workflow and coordinating customer orders based on material availability and production capacity.

Dispatch Coordinator

Moark, Land O’ Lakes
11.2009 - 12.2010
  • Monitored and reported DOT violations to Logistics manager
  • Created and maintained drivers Performance using Data from Xata
  • Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
  • Responsible for Creating and providing Drivers with all paperwork needed
  • Responsible for completion of Distribution of Shipping and Receiving paperwork, Pick tickets, Load sheets and Drivers BOL
  • Initiate and implement safety and security processes for shipment of goods
  • Set appointments daily for incoming deliveries
  • Learned ERP System and took over receiving of PO's
  • Implement Kroger labeling process and train others
  • Trained and oriented staff on office policies and procedures
  • Schedule work of others, events, programs, and activities.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 20 fleet vehicles.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Closely monitored dispatch board to triage and prioritize over 50 daily calls.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
  • Minimized cost of operations by optimizing routes for drivers to align with budget.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Responded to high volume of phone and email requests to provide logistics information.
  • Developed understanding of transportation management platforms to drive content integration with client systems and platforms.

Education

High School Diploma -

Norco High School
Norco, CA
06.2008

Skills

  • Freight Handling
  • Fleet Dispatching
  • Client Base Retention
  • Organizational Requirements Monitoring
  • Supply Chain Improvement

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of twenty staff members.
  • Decreased company's payroll by about 30K a weekly creating a more successful delivery schedule.
  • Achieved reducing drivers hours through effectively helping with Geotab

Timeline

Office Manager

48forty Solutions
10.2016 - Current

Office Manager/Sales

Creative Lighting, Electrical
06.2014 - 10.2016

Inventory Lead

Moark, Land O’ Lakes
10.2011 - 06.2014

Production Planner

Moark, Land O’ Lakes
12.2010 - 10.2011

Dispatch Coordinator

Moark, Land O’ Lakes
11.2009 - 12.2010

High School Diploma -

Norco High School

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VANESSA ORTEGA