Vanessa Ortiz
Cibolo
Summary
Focused Bilingual Medical Assistant dedicated to providing excellent care to patients in a friendly and energetic manner in order to ensure a positive experience with the clinic and contribute to the overall success of the team.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Centromed, Walzem Family/Behavioral Health department/Pediatrics
05.2018 - Current
- Triage patients, wound care, perform injections, assist in minor procedures, perform EKG’s, Prior Authorizations, vaccines, hearing and vision testing, UA testing.
- Clearly assess problems and suggest viable solutions to benefit all parties involved.
- Create and maintain excellent relationship with patients
- Independent; multitasking ability
- Exceptional leadership, organizational, oral/written communication, interpersonal and problem resolution skills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Customer Service Representative
CentroMed, Walzem
10.2017 - 05.2018
- Schedule/Reschedule appointments, collect copays, answer phone calls. Provide excellent patient care.
The Wash Tub
02.2015 - 03.2017
- Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Trained staff members to ensure attention to detail and adherence to company policy.
Education
High School Diploma -
Karen Wagner HS
06.2013
Medical Assistant Certificate - undefined
Brightwood College
08.2017
Skills
- CPR Certified
- Medical Terminology
- Keyboard (30-40 wpm)
- Vital Signs
- Injections
- Urinalysis
- Wound Care
- Perform EKG’s
- Prior Authorizations
- Collecting Copays
Timeline
Medical Assistant
Centromed, Walzem Family/Behavioral Health department/Pediatrics
05.2018 - Current
Customer Service Representative
CentroMed, Walzem
10.2017 - 05.2018
The Wash Tub
02.2015 - 03.2017
Medical Assistant Certificate - undefined
Brightwood College
High School Diploma -
Karen Wagner HS
Similar Profiles
Heather AllenHeather Allen
Psychiatric Mental Health Nurse Practitioner at Compassion Pediatrics Behavioral HealthPsychiatric Mental Health Nurse Practitioner at Compassion Pediatrics Behavioral Health
Kimberly KnutsenKimberly Knutsen
Therapist Intern at Clackamas & Oregon Pediatrics Behavioral HealthTherapist Intern at Clackamas & Oregon Pediatrics Behavioral Health
Kharen LapointKharen Lapoint
Nurse-practitioner at Partners In Pediatrics And Family HealthNurse-practitioner at Partners In Pediatrics And Family Health
Brooklyn WilliamsBrooklyn Williams
Team Member at Papa John's PizzaTeam Member at Papa John's Pizza
Maxwell AliMaxwell Ali
Non Commissioned Officer In Charge of Clinic at JBSA-Randolph Air ForceNon Commissioned Officer In Charge of Clinic at JBSA-Randolph Air Force