Open To Work
Vanessa Parent
Westbrook,ME
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Dermatology Technician/Medical Assistant Intern
Optima Dermatology
Scarborough, Maine
01.2026 - Current
- Set up surgical trays, prepped patients (cleaned and numbed), and assisted with biopsies, ED&C, pulse dye laser, and excisions.
- Provided wound care, performed suture removal, and administered biological and IM injections.
- I draw up lidocaine, Kenalog and Candida Antigen for providers.
- Assisted in maintaining a sterile environment by participating in the cleaning and sterilization of surgical tools. with the sterilizing process of our surgical tools, drawing up lidocaine and Kenalog.
- Prepared exam rooms by ensuring cleanliness and stocking necessary supplies, and scribed for providers during patient visits.
- Maintained inventory levels by restocking medical supplies after each patient visit. and clean the room after each visit.
- I also make path calls to patients and get them scheduled for the correct procedure.
- Filled out prior authorizations for medications, submitted refills, returned patient phone calls, and answered intramail messages.
- I send referrals to outside providers for patients needing a procedure that we do not offer in our office.
Culinary Server
Stroudwater Lodge Senior Living
Westbrook, Maine
11.2025 - 12.2025
- I would take the residents' meal and drink orders for breakfast, lunch, dinner and dessert. As well as any guests they might have with them for their mealtime.
- Assisted residents in reading and understanding the menu and enhancing their dining experience.
- Provided assistance to residents in recalling their meal choices, supporting those with memory challenges.
- Prepared meal carts for residents' private apartments, ensuring timely delivery of meals.
- Cleared and set tables, ensuring accurate menu placement for each resident.
- I helped clean the dining room, stock the 24hr kitchen and stock the lobby coffee station.
- Delivered nurse alerts to inform staff of resident changes in care needs.
Lead Pre-Analytic
NorDx, Patient Service Centers
Scarborough, ME
12.2024 - 08.2025
- Supervised on-call operations during weekend rotations, addressing phlebotomist inquiries and providing on-site support as needed.
- I made the weekend rotation schedules and participated in the weekly schedule meetings for our PSC locations.
- Participated in leadership meetings to align on goals and objectives.
- Assisted our phlebotomists with any difficult draws.
- Conducted monthly inspections to ensure compliance with facility standards.
- Designed visual aids to support draw room operations and phlebotomists.
- Mentored students during their first few weeks of clinicals.
- Supported specimen processing to facilitate accurate and efficient testing.
- Provided coverage at other locations to maintain workflow during staff shortages.
- Answered any questions from medical staff from other offices in the building regarding blood draws.
- Helped assist my coworkers with holding help for some kid draws and sometimes performed the draw myself.
- Check patients in for the special collection room and made sure they were given the proper specimen cups and filled out the correct forms for collection.
- Made sure our different forms that we use for patients were stocked and organized.
- Brought STAT specimens down to our lab at 301 US RT 1.
- Helped prepare our Lewiston location for re-opening.
- Performed all of the same duties as I did when I was at our Windham PSC location.
- Compiled a binder outlining front desk expectations and task procedures for improved staff guidance.
- Made myself available for our phlebotomists to come to with any concerns they have about our facility, patients, their coworkers or anything they needed to talk about personally.
- I was patient centered and always made sure my patients needs were met to the best of my ability in the PSC setting and hospital setting.
- I participated in interviews for our PSC locations with the supervisor.
- Created holiday closure signage for all locations, including multilingual signs for high-volume non-English speaking patients.
Phlebotomist, MLA II Travel
NorDx, Patient Service Center
Windham, ME
06.2023 - 12.2024
- Check patients in for their lab appointments.
- Draw and label all the specimens correctly.
- Learned how to process specimens according to the NorDx test catalog.
- Researched specialty tests to identify appropriate tube and temperature requirements, ensuring proper specimen handling post-collection.
- Learned the different urine and stool tests and collected them from patients when they were dropping them off.
- I had to look up patients' orders in Epic, NorDx Now and RightFax.
- Enter orders into the system and make sure all the information was correct.
- Ensured accurate ICD-10 coding for proper billing
- Tests to be performed
- Ordered supplies for our facility.
- Made sure the daily checklist was complete for the day.
- Assisted coworkers with pediatric draws and performed draws as needed to support team workload.
- Worked with phlebotomists from our other facilities on a Saturday rotation.
- Covered at other locations during staffing shortages.
- Contacted provider offices to address expired orders and confirm future date requests.
- Checked orders from visiting home health nurses.
Phlebotomist, MLA I
NorDx, Maine Medical Center
Portland, ME
09.2022 - 05.2023
- Collected specimens from patients in the emergency department.
- Drew blood specimens from patients in their rooms as ordered by providers.
- Coordinated with RNs to manage difficult draws, locate patients, or address refusals.
- I had to triage patients, by importance (STAT, Routine or Timed), on our handheld device.
- Made sure I was drawing the correct patient by using the proper patient identification.
- Sent specimens down the tube station to the lab in a timely manner.
- Assisted patients during weekend and holiday shifts to ensure continuous care.
- Mentored new staff in proper drawing techniques, order of draw, patient triage, and PPE protocol.
Mom and Housekeeper
Stay At Home Mom
04.2008 - 09.2022
- Home-schooled three boys for two years, supporting their education until schools fully reopened.
- Facilitated virtual class attendance and completion of assignments for my 1st and 6th grade children during the pandemic.
- I made age appropriate school work for my youngest so he could feel included while his older brothers did their work.
- Made sure that I helped my kids with their fine motor skills by doing various crafts and activities.
- Taught them how to bake and cook.
- Made their well child check ups and took them to all their appointments.
- Participated in various school events and activities.
- Ensured completion of laundry and dishes to maintain household organization.
Housekeeping
Holiday Inn
Waterville, ME
03.2007 - 04.2007
- Cleaned bathrooms and restocked with fresh towels and face cloths to enhance guest experience.
- Remade beds with fresh sheets to ensure guest comfort and hygiene.
- Vacuumed, dusted, and disinfected living area surfaces to maintain cleanliness and a welcoming environment.
- Put all dirty laundry in the correct bins and restocked the housekeeping carts.
- Refilled coffee supplies in the designated area(s).
Cashier and Jewelry Associate
WalMart
Waterville, ME
07.2005 - 11.2006
- As a Jewelry Associate I learned how to use a piercing gun and pierce ears of customers.
- Facilitated custom jewelry orders to meet customer preferences.
- Refilled jewelry cases with inventory to ensure displays were full.
- Put together new jewelry and sunglass displays.
- Guided customers with inquiries about jewelry and store layout.
- Checked customers out for their jewelry purchase.
- Processed customer transactions and bagged groceries efficiently.
- Kept work area organized and clean.
- Resupplied returned items during store downtime.
Education
Certificate in Phlebotomy - Phlebotomy class
SMCC/NorDx
Portland, ME11-2022
Certificate in Early Childhood Education - Early Childhood Education
Mid Maine Tech Center
Waterville, ME06-2005
High School Diploma -
Waterville Senior High School
Waterville, ME06-2005
Skills
- Surgical assistance
- Injection preparation
- Specimen processing
- Patient management
- Medical documentation
- Epic
- NorDx Now
- RightFax
- Time optimization
- Excel
- Microsoft Word
- Detail orientation
- Effective communication
- Mentoring students
- Client relations
- Client relations
Work Preference
Job Search Status
Open to workTimeline
Dermatology Technician/Medical Assistant Intern
Optima Dermatology
01.2026 - Current
Culinary Server
Stroudwater Lodge Senior Living
11.2025 - 12.2025
Lead Pre-Analytic
NorDx, Patient Service Centers
12.2024 - 08.2025
Phlebotomist, MLA II Travel
NorDx, Patient Service Center
06.2023 - 12.2024
Phlebotomist, MLA I
NorDx, Maine Medical Center
09.2022 - 05.2023
Mom and Housekeeper
Stay At Home Mom
04.2008 - 09.2022
Housekeeping
Holiday Inn
03.2007 - 04.2007
Cashier and Jewelry Associate
WalMart
07.2005 - 11.2006
Certificate in Phlebotomy - Phlebotomy class
SMCC/NorDx
Certificate in Early Childhood Education - Early Childhood Education
Mid Maine Tech Center
High School Diploma -
Waterville Senior High School