Vanessa Parra

Held all these positions Optical, dispenser,back office opthalmic technician, front desk coordinator,triage, registration clerk etc

• Assessed medical officiations, identified areas of improvement, and developed plans for corrective action.
• Provided leadership and guidance to the medical team in order to meet goals and objectives.
• Monitored compliance with HIPAA regulations concerning patient privacy rights.
• Conducted regular meetings with staff to discuss operational issues and ensure proper communication between departments.
• Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
• Managed vendor relationships for supplies and services related to the practice.
• Implemented policies and procedures related to patient care delivery in accordance with organizational standards.
• Resolved escalated customer service issues in a timely manner while maintaining a high level of professionalism.
• Insurance verifications , insurance authorizations, copayments, procedure exam set ups
• Collaborated with other healthcare providers across multiple disciplines in order to ensure quality care for patients.
• Negotiated favorable terms on behalf of the practice when contracting with vendors or third party payers.
• Facilitated implementation of new technology systems into existing workflows in order to improve operational efficiency.
• Supported entire practice's staff, which boosted efficiency and improved overall process flow.
• Ordered supplies needed and kept tabs on inventory levels.
• Communicated with patients with compassion while keeping medical information private.
• Motivated staff by offering direction and providing constructive feedback.
• Mentored and coached interns and newly hired team members on office procedures and computer systems.

• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Administered injections, medications and treatments as directed by the physician.
• Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
• Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.

• Assisted with frame selection, lens measurements, and repairs of optical products.
• Collaborated with optometrists to ensure accurate prescription orders were placed.n the stock ,powers and prescription options for spectacles
• I've worked in the finishing department as well
• Designing and completing glasses for impairment users
• Worked as a QC tech and validated spectacles before shipment
• Over seen all employees work and watched all employees on shift hours
• Provided customer service to patrons in selecting the best eyewear for their individual needs.
• Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.

• Responsible for daily data input of RMA's into computer, updated and maintained files and answering phones/messages, production and verifying hard drives
• Production lines packaging and shipping.
• Resolved discrepancies between source documents and computer entries through careful review.
• Monitored system performance to ensure efficient operations of the IT infrastructure.
• Assisted with installation of software updates to computer systems.

• Assisted residents with daily living activities
• Schedules
• Baths grooming needs
• Medication dispensing
• Assisted nurses with all the needs of the residents
• Checked vital signs, including temperature, pulse, respiration rate, blood pressure and oxygen saturation levels.
• Answered call lights in a timely manner and responded appropriately to requests from patients or family members.
• Prepared rooms for incoming patients by setting up medical equipment and making beds according to hospital protocols.
• Transported patients safely between departments within the facility using wheelchairs or other appropriate devices.
• Helped nursing staff develop individualized plans of care for each patient.

• Supervised daily operations of package handling staff, ensuring efficient and effective distribution of packages.
• Provided guidance and assistance to team members regarding operational processes and procedures.
• Stacked boxes onto pallets in an efficient manner.