Vanessa Parra
San Antonio
Summary
Solid work ethic, detail-oriented and organizational skills to support team goals. Strong ability to manage schedules, work with cross functional teams, and detailed administrative professional. Demonstrated expertise in recruitment, community outreach, and operations, successfully managing student admission applications and developing effective recruitment strategies to engage diverse communities. Established a long-term partnership with KIPP Texas Public Schools since 2017, contributing significantly to administrative functions, family engagement initiatives, school safety planning, and onboarding processes. Proven track record of enhancing organizational efficiency and fostering strong community relationships to support educational goals.
Overview
6
6
years of professional experience
Work History
COORDINATOR, RECRUITMENT & COMMUNITY
KIPP Texas Public Schools
02.2022 - Current
- Skilled in active listening, problem-solving, and maintaining a positive customer experience in fast-paced environments.
- Responded promptly to customer inquiries via phone and email, delivering accurate information and effective solutions to resolve issues.
- Experienced with tools and systems like SchoolMint, HubSpot, Skyward, TxEIS, RingCentral, Slack, Language Lines Solutions and Mojo Dialer
- Generated leads and proactively sourced and converted prospects via cold and warm calling, networking, and referral channels, contributing to a sustained increase in leads.
- Designed a weekly schedule optimizing time for key projects and tasks.
- Allocated time for research and analysis to support data-driven decisions.
- Coordinated with team to ensure collaborative tasks met deadlines
- Coordinated onboarding plans for new families including orientation and registration.
- Interviewed potential candidates and provided thorough reviews to HR to aid in hiring decisions.
- Actively embrace feedback and constructive criticism from colleagues to foster continuous improvement, enhance performance, and align with organizational goals.
SCHOOL OPERATIONS ASSISTANT
KIPP Texas Public Schools
09.2019 - 02.2022
- Greeted visitors upon arrival and directed guests to appropriate facility locations.
- Handled multi-line phone system, high-volume calls and emails, directing and relaying messages to appropriate departments.
- Delivered comprehensive administrative support by efficiently resolving issues and responding to inquiries via phone, email, and in-person, ensuring daily operations.
- Provided administrative support to leadership to facilitate operations.
- Executed data entry and record maintenance with high attention to detail and efficiency.
- Implemented procedures to ensure accurate data entry into various databases.
- Self-motivated professional with a proven ability to take initiative, manage priorities independently, and deliver high-quality results under minimal supervision.
Education
Bachelor of Science (B.S.) - Early Childhood Education
Texas A&M University-San Antonio
San Antonio05.2019
Skills
- Bilingual (English & Spanish)
- Teamwork and Adaptability
- Communication
- Customer service
- Software Proficiency (MS Office Suite & Customer Relationship Management tools)
- Multitasking & Time Management
- Administrative Coordination
- Reception Management
- Data entry
- Document Handling
- Recruitment
- Networking
- Staff Training
- Strategic planning
- Scheduling and calendar management
Additional Information
Recognition
- KIPP Champion Equity recognition, 2022
Timeline
COORDINATOR, RECRUITMENT & COMMUNITY
KIPP Texas Public Schools
02.2022 - Current
SCHOOL OPERATIONS ASSISTANT
KIPP Texas Public Schools
09.2019 - 02.2022
Bachelor of Science (B.S.) - Early Childhood Education
Texas A&M University-San Antonio