Proactive candidate aiming to make meaningful contributions and support company objectives
Overview
27
27
years of professional experience
1
1
Certification
Work History
Practice Manager/ COA
Fremont Eyecare Physicians
Fremont, CA
03.2011 - Current
Other duties included, upkeep of office (plumbing, it tech work, garbage, staff scheduling, payroll, billing audits, etc
Insurance verifications, insurance authorizations, copayments, procedure exam set ups
Assisted ophthalmologists with patient examinations and procedures, ensuring optimal workflow and patient comfort.
Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
Applied eye medications and drops to dilate pupils in preparation for examinations.
Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
Directed daily operations to ensure efficient workflow and patient care quality.
Implemented performance improvement initiatives, enhancing operational efficiency across multiple departments.
Mentored staff in best practices for practice management and patient interactions.
Collaborated with healthcare providers to align practice goals with organizational objectives.
Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Ordered all office supplies and kept check on inventory levels.
Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Oversaw daily front desk operations, ensuring smooth guest check-in and check-out processes.
Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
Lab supervisor
Richmond Optical
01.1999 - 01.2012
At this job I worked many departments. I worked customer service which included phone work and product information. I was a lens specialist specializing in the stock, powers and prescription options for spectacles. I’ve worked in the finishing department as well. Designing and completing glasses for impairment users. Worked as a QC tech and validated spectacles before shipment. Over seen all employees work and watched all employees on shift hours
Certified nurse assistant
Hacienda Care Nursing Home
09.2009 - 02.2010
Medication dispensing
Assisted nurses with all the needs of the residents
Assisted patients with daily living activities, ensuring comfort and dignity.
Documented patient care accurately in electronic health records for compliance and continuity of care.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Medical assistant
Asian Medical Clinic
02.2002 - 12.2002
Responsible for patient filing, seating pt in exam room and set up, confirmation scheduling calls, insurance verification, pt vitals.
Data Entry Clerk
Aldworth
01.2000 - 12.2000
Responsible for daily data input of RMA's into computer, updated and maintained files and answering phones/messages, production and verifying hard drives. production lines packaging and shipping.
Education
Certificate - Certified Ophthalmic Assisting
Medical Ophthalmic Assisting
AAO
Certified nurse assistant - undefined
Cornerstone College
11.2009
Cosmetology - undefined
Cosmetician
10.2005
Medical Assistant / Phlebotomy - undefined
Boston Reed comp
03.2002
Skills
Responsible
Punctual
Team oriented
Team leader
Highly organized, with great attention to detail
Professional manner/attitude Ability to take initiative and adapt to any situation great calming skills-and self determination
Medical terminology; anatomical, surgical, diagnostic/therapeutic terms and abbreviations, medical office procedures, scheduling appointments, maintaining billing records and patient data entry, proficient in using windows an Ms word, keyboarding 45 wpm, digital vision, paradeyes warehouse management system, system applicatin program, and optomap, EHR PROGRAMS, VSP, insurance eligibilities, prior auths, PPOs HMOs
CLINICAL:
Vital signs, charting, EKG and gowning, tray set up, phlebotomy, and cpr first aid
Practice Manager/Surgery Scheduler/Medical Assistant at Buckhead UrogynecologyPractice Manager/Surgery Scheduler/Medical Assistant at Buckhead Urogynecology