Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

VANESSA PARSON

Katy,TX

Summary

Dynamic Wound Care Nurse with extensive experience at Texas Quality One, excelling in wound care management and patient assessment. Proven ability to advocate for clients and coordinate comprehensive care plans, ensuring optimal outcomes. Skilled in documentation accuracy and resource referrals, fostering strong relationships with healthcare teams to enhance patient recovery.

Overview

33
33
years of professional experience

Work History

Wound Care Nurse

Texas Quality One, Houston, Texas
Houston, Texas
01.2025 - Current
  • Conducted wound care treatments such as debridement, dressing changes, irrigation and application of topical medications.
  • Provided emotional support and comfort to patients dealing with chronic or debilitating illnesses resulting from their wounds.
  • Demonstrated knowledge of infection control policies when providing direct patient care.
  • Coordinated with other healthcare professionals in order to provide comprehensive patient care.

Case Manager Coordinator

AmeriGroup
Houston, Texas
08.2018 - 09.2023
  • Collaborated with healthcare professionals to ensure continuity of care for clients.
  • Assessed client eligibility for government benefits such as Medicaid or Social Security Disability Insurance.
  • Attended workshops and seminars related to case management practices.
  • Developed and implemented case management plans for clients to ensure their needs were met.
  • Coordinated referrals for mental health services, substance abuse treatment programs or other necessary services.
  • Participated in interdisciplinary team meetings with medical staff, social workers and other relevant personnel.
  • Created and maintained client records, tracking progress towards goals.
  • Acted as a liaison between multiple agencies providing assistance to clients.
  • Maintained accurate documentation of all activities related to client cases.
  • Monitored client progress towards goals set by case managers or social workers.
  • Assisted with the coordination of care between providers, families, and other community resources.
  • Organized transportation for clients who lacked access to public transportation or private vehicles.
  • Researched available resources in the community that could benefit clients' recovery process.
  • Developed strategies to help clients improve their quality of life in areas such as housing, employment, education and access to health care services.
  • Provided crisis intervention services when needed.
  • Provided emotional support and guidance to clients facing difficult situations.
  • Discussed client advocacy and referral services, supporting families with education and resources.
  • Reviewed casework documentation for accuracy, clarity, detail and objectivity relevant to caseload.
  • Handled difficult case situations with fact and professionalism to maintain positive working relationships.
  • Assigned cases to employees, prioritizing tasks to meet upcoming deadlines.
  • Participated in regular team meetings and in-house training sessions to boost group effectiveness.
  • Adhered to ethical principles and standards to protect clients' confidential information.
  • Developed trusting relationships with social services, health care providers and governmental agencies.

Case Manager Coordinator

UnitedHealthcare
Houston, Texas
07.2010 - 08.2017
  • Collaborated with healthcare professionals to ensure continuity of care for clients.
  • Assessed client eligibility for government benefits such as Medicaid or Social Security Disability Insurance.
  • Developed and implemented case management plans for clients to ensure their needs were met.
  • Maintained confidentiality and adhered to professional ethics and standards.
  • Educated clients and their families about their rights and available community resources.
  • Managed caseloads effectively, ensuring timely documentation and reporting.
  • Provided referrals to appropriate medical, mental health, and social services.
  • Participated in professional development opportunities to stay current with best practices in case management.
  • Coordinated comprehensive care plans for clients to meet their individual needs.
  • Identified barriers to client success and developed strategies to overcome them.
  • Conducted home visits to assess living conditions and support needs.
  • Collaborated with multidisciplinary teams to provide holistic support to clients.
  • Utilized case management software and databases for efficient information tracking.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Assisted individuals with eligibility for available benefits.

Case Manager Coordinator

Texan Plus
Houston, Texas
03.2010 - 05.2015
  • Collaborated with healthcare professionals to ensure continuity of care for clients.
  • Assessed client eligibility for government benefits such as Medicaid or Social Security Disability Insurance.
  • Attended workshops and seminars related to case management practices.
  • Developed and implemented case management plans for clients to ensure their needs were met.
  • Coordinated referrals for mental health services, substance abuse treatment programs or other necessary services.
  • Participated in interdisciplinary team meetings with medical staff, social workers and other relevant personnel.
  • Created and maintained client records, tracking progress towards goals.
  • Acted as a liaison between multiple agencies providing assistance to clients.
  • Monitored client progress towards goals set by case managers or social workers.
  • Assisted with the coordination of care between providers, families, and other community resources.
  • Organized transportation for clients who lacked access to public transportation or private vehicles.
  • Researched available resources in the community that could benefit clients' recovery process.
  • Developed strategies to help clients improve their quality of life in areas such as housing, employment, education and access to health care services.
  • Provided crisis intervention services when needed.
  • Provided emotional support and guidance to clients facing difficult situations.
  • Reviewed casework documentation for accuracy, clarity, detail and objectivity relevant to caseload.
  • Participated in regular team meetings and in-house training sessions to boost group effectiveness.
  • Adhered to ethical principles and standards to protect clients' confidential information.
  • Transitioned clients to different providers based on progress or needs.
  • Maintained up-to-date case records with case activity status.
  • Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.

LVN Floor Nurse

Memorial Hermann
Houston, TX
06.1992 - 08.2007
  • Developed positive relationships with co-workers through effective communication.
  • Assessed patient needs and developed individualized plans of care.
  • Monitored vital signs including temperature, pulse, respiration rate and blood pressure.
  • Performed basic laboratory tests such as urinalysis, blood glucose testing.
  • Maintained accurate documentation of patient assessment data, interventions performed and responses to treatments per facility policy.
  • Educated patients and families about their diagnosis, medications, treatment plans, home care instructions, diet restrictions.
  • Provided emotional support to patients and their families during difficult times.
  • Evaluated outcomes of nursing interventions against established criteria.
  • Assisted with transferring patients from beds to stretchers or wheelchairs using proper body mechanics techniques.
  • Administered medications as prescribed by physician orders.
  • Performed routine treatments such as dressing changes and wound care.
  • Responded promptly to patient call lights and requests for assistance.
  • Participated in discharge planning activities for assigned patients.
  • Adhered to safety regulations regarding hazardous materials and waste disposal.
  • Utilized critical thinking skills while dealing with complex clinical situations.
  • Ensured that all equipment was properly maintained according to established standards of practice.
  • Managed time effectively while multitasking in high-pressure situations.
  • Demonstrated knowledge of infection control policies and procedures when providing patient care services.
  • Provided direct nursing care to patients on a medical-surgical floor.
  • Collaborated with multi-disciplinary team members to ensure quality patient care was provided in a timely manner.
  • Interpreted and implemented individual care plans.
  • Supervised CNAs and other staff delivering care in setting by coaching and supporting.
  • Completed required forms and chart documentation of vital signs, medications and other information.
  • Communicated with nursing personnel to enforce procedures, policies and regulations.

LVN

Texans Insurance & Fin Group
Houston, Texas
04.2000 - 05.2006
  • Actively participated in continuing education activities in order to stay abreast of latest developments in nursing practices, procedures, techniques.
  • Monitored patient progress, reported changes to physician and provided education to families regarding medical conditions.
  • Instructed patients on proper self-care techniques such as medication administration, nutrition management and disease prevention strategies.
  • Maintained accurate medical records for each patient utilizing electronic health record systems.
  • Collaborated with other healthcare providers including physicians, nurses and specialists in order to coordinate optimal patient care plans.
  • Assessed patient needs for additional services such as social work or home health aides.
  • Participated in team meetings to discuss patient progress and plan treatment goals accordingly.
  • Educated patients about preventative measures for healthy living such as exercise routines, dietary guidelines and smoking cessation programs.

Home Health LVN

Quality Home Health Inc.
Houston, TX
11.1995 - 03.2000
  • Provided support to patients and families in order to ensure optimal care at home.
  • Ensured that all equipment used is properly maintained according to safety protocols.
  • Organized medications for easy access when needed by the patient or caregiver.
  • Collected specimens for laboratory testing according to established protocols.
  • Developed relationships with community resources such as pharmacies, durable medical equipment suppliers, in order to facilitate quality care for patients.
  • Educated patients on disease prevention methods in order to reduce risk factors associated with chronic illnesses or diseases.
  • Provided emotional support for both the patient and their family members throughout the course of treatment.
  • Participated in team meetings regularly in order to discuss current cases and patients.
  • Instructed patients on proper medication administration techniques, diet, exercise, and other health related activities.
  • Administered medications and treatments as prescribed by the physician.

Education

LVN - Nursing

San Jacinto South
Houston, TX
05.1991

Skills

  • Resource referrals
  • Care Plan Evaluation
  • Needs Assessment
  • Client Advocacy
  • Wound care management
  • Patient assessment
  • Case coordination
  • Documentation accuracy

References

References available upon request.

Timeline

Wound Care Nurse

Texas Quality One, Houston, Texas
01.2025 - Current

Case Manager Coordinator

AmeriGroup
08.2018 - 09.2023

Case Manager Coordinator

UnitedHealthcare
07.2010 - 08.2017

Case Manager Coordinator

Texan Plus
03.2010 - 05.2015

LVN

Texans Insurance & Fin Group
04.2000 - 05.2006

Home Health LVN

Quality Home Health Inc.
11.1995 - 03.2000

LVN Floor Nurse

Memorial Hermann
06.1992 - 08.2007

LVN - Nursing

San Jacinto South

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