VANESSA PATTERSON
Stafford,VA
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
17
17
years of professional experience
Work History
Director of Social Services
Fredericksburg Health & Rehab
01.2017 - 03.2020
- Advising clients’ families about how to best support aging loved ones,
- Serving as the bridge of communication between clients and the rest of the care team,
- Ensuring that clients receive the services they need if or when they move between inpatient and outpatient treatment programs
- Conducting a complete psychological assessment of the patient
- Participating in the development of the plan of care at the time of patient's admission
- Reviewing and updating the plan of care as needed
- Assesses the patient/family status
- Quarterly assessment and timely MDS documentation
- Discharge planning
- Hospice assessment and support
Medical Social Worker
CUIDADO CASERO HOME CARE & HOSPICE
07.2008 - 08.2013
- Provided complete psychosocial assessment and emotional in home support to Hospice patients & families
- Identified & utilized appropriate community based resources to meet patient needs as necessary
- Served as agency Hospice Volunteer Services Coordinator
- Provided overall coordination for Volunteer management functions, planning & implementation of recruitment process.
Health Unit Coordinator
MWHC @ STAFFORD HOSPITAL
01.2009 - 11.2011
- Transcribed physician orders to patient documents; posted diagnostic results in patient charts
- Performed data entry into various data base systems; maintained procedure/test documents & files.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assembled and maintained patient medical records and other documents related to patient care.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
Social Service Director
AHC @ HERITAGE HALL
01.2007 - 11.2008
- Coordinated and managed LTC Social Services Department
- Participated as interdisciplinary Care Plan team member, Psycho-social assessment & evaluation; MDS documentation, Resident & Family advocate, performed resident & staff annual in services, and as necessary.
- Oversaw staff development through in-depth trainings, workshops, seminars, and other learning opportunities.
- Provided leadership, guidance and support to staff members.
Social Service Director
GOLDEN LIVING CENTER
03.2006 - 01.2007
- Coordinated and managed LTC Social Services Department
- Performed medically related Social Service support, psycho-social assessment & evaluation, discharge planning
- Assisted in development of individualized resident plan of care
- Facilitated family council meetings to ensure needs being met.
Social Service Director
GOLDEN LIVING CENTER
02.2003 - 08.2005
- Coordinated & managed LTC Social Service Department
- Performed same duties as above previous positions
- Supervised one undergraduate social work student for college internship.
- Developed and implemented training programs for staff.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
Education
BACHELOR OF SOCIAL WORK - SOCIAL WORK
Virginia State University
Skills
- Patient Advocacy
- Referral Coordination
- Proficient in Microsoft Word, Excel, Powerpoint & Outlook
- Administrative Management
- Risk Management
- Customer Service with residents & family
Accomplishments
Maintained a "Deficiency Free" state survey while employed at each Long Term Care facility.
Professionaloverview
Areas of Specialty is LTC Medical Social Services, Assessment & Support, Psycho-social Assessment. Advance Directive & DNR Procedures, MDS Documentation, Discharge Planning, Hospice Assessment & Support, Community Resource & Referral.
Timeline
Director of Social Services
Fredericksburg Health & Rehab
01.2017 - 03.2020
Health Unit Coordinator
MWHC @ STAFFORD HOSPITAL
01.2009 - 11.2011
Medical Social Worker
CUIDADO CASERO HOME CARE & HOSPICE
07.2008 - 08.2013
Social Service Director
AHC @ HERITAGE HALL
01.2007 - 11.2008
Social Service Director
GOLDEN LIVING CENTER
03.2006 - 01.2007
Social Service Director
GOLDEN LIVING CENTER
02.2003 - 08.2005
BACHELOR OF SOCIAL WORK - SOCIAL WORK
Virginia State University
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