VANESSA PENA
Victoria,TX
Summary
Accomplished professional with a robust background in education and systems analysis, notably with Victoria Independent School District. Excelled in cross-functional collaboration and data-driven instruction, enhancing learning experiences and operational efficiencies. Proven track record in strategic planning and critical thinking, achieving significant improvements in student and system performance.
Overview
15
15
years of professional experience
Work History
Teacher
Victoria Independent School District
Victoria, TX
07.2024 - Current
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Met with parents to discuss students' progress and review areas requiring improvement.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Utilized technology-based learning tools to enhance classroom instruction.
- Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
- Implemented behavior management strategies to maintain classroom discipline.
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
Administrative Assistant III
Victoria College
Victoria, TX
12.2023 - 07.2024
- Facilitated communication between different departments within the organization.
- Compiled data from various sources into organized reports for review by management team.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Presented students with information and resources to promote academic progress and empowered students to take responsibility for academic success.
Systems Analyst
Victoria Independent School District
08.2018 - 01.2021
- Designed, developed, tested, documented, and maintained new applications and software components
- Assessed customer needs through surveys, interviews, focus groups
- In order to develop customized solutions that meet their business objectives
- Resolved escalated issues from help desk personnel related to system functionality
- Provided training sessions for end users on how best utilize the company's systems
- Tested newly installed programs and applications to validate operability
- Coordinated installation of updated computer programs and systems
- Troubleshot and resolved problems with programs and systems
- Maintained and created user account profiles and passwords, facilitating company-wide security
- Developed, documented and revised system design procedures and quality standards
- Trained staff and users to work with computer systems and programs
Deputy Executive Secretary
Region 3 Education Service Center
09.2014 - 04.2018
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls
- Assisted with special projects or tasks related to departmental functions upon request
- Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork
- Reviewed billing statements for accuracy prior to submitting them for payment processing
- Provided assistance with onboarding new employees by preparing orientation materials
- Coordinated communications, taking calls, responding to emails and interfacing with clients
- Assisted with accounts receivable and accounts payable functions
Special Education Clerk
Victoria Independent School
08.2010 - 08.2014
- Completed data entry tasks with accuracy and efficiency
- Managed workflow scheduling, data entry and accuracy verification for large data projects
- Scanned documents and saved in database to keep records of essential organizational information
- Sorted documents and maintained organized filing process
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
- Maintained ongoing communication with parents and school staff
- Received incoming calls and handled data requests for the department
- Maintained databases, mailing lists, telephone networks, and other information to facilitate functioning of special education programs
- Gathered data from multiple sources and programs
- Created reports based on up-to-date data to inform department administrators
Education
Bachelor of Science - Psychology
University of Houston-Victoria
Victoria, TX07-2024
Associate of Science - General Studies
Victoria College
Victoria, TX05.2018
Skills
- Cross-functional collaboration
- Data analysis
- Performance assessments
- Student records management
- Data-driven instruction
- Flexible and adaptive
- Strategic Planning and Execution
- Budgeting and Financial Management
- Analytical and Critical Thinking
- Database Administration
Timeline
Teacher
Victoria Independent School District
07.2024 - Current
Administrative Assistant III
Victoria College
12.2023 - 07.2024
Systems Analyst
Victoria Independent School District
08.2018 - 01.2021
Deputy Executive Secretary
Region 3 Education Service Center
09.2014 - 04.2018
Special Education Clerk
Victoria Independent School
08.2010 - 08.2014
Bachelor of Science - Psychology
University of Houston-Victoria
Associate of Science - General Studies
Victoria College
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