Vanessa Petito
Phoenix,AZ
Summary
Dynamic and adaptable professional with a strong background in customer service at Dunkin' Donuts. Proven ability to enhance team collaboration and maintain high-quality standards. Skilled in problem-solving and organization, consistently delivering exceptional results in fast-paced environments while fostering a positive atmosphere.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sales and Demolition
Tile and Floor
02.2019 - 04.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Bakery Worker
Dunkin' Donuts
07.2015 - 02.2024
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and baking pastries as required for business needs.
Barista, Server
Princeton University
03.2011 - 01.2014
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Collection and Service
WAwa
02.2005 - 03.2012
Service Technician
BJ's Restaurant & Brewhouse
08.2006 - 12.2011
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Education
No Degree - Human Services
Burlington County Community Collage
Burlington, NJ05-2007
High School Diploma -
Northern Burlington Regonal High School
Mansfeild, NJ03-2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
- Flexible and adaptable
- Multitasking
- Organizational skills
- Critical thinking
- Computer skills
Certification
- [Area of certification], [Company Name] - [Timeframe]
Timeline
Sales and Demolition
Tile and Floor
02.2019 - 04.2024
Bakery Worker
Dunkin' Donuts
07.2015 - 02.2024
Barista, Server
Princeton University
03.2011 - 01.2014
Service Technician
BJ's Restaurant & Brewhouse
08.2006 - 12.2011
Collection and Service
WAwa
02.2005 - 03.2012
No Degree - Human Services
Burlington County Community Collage
High School Diploma -
Northern Burlington Regonal High School
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