Vanessa Petito
Phoenix,AZ
Summary
Dynamic and adaptable professional with a strong background in customer service at Dunkin' Donuts. Proven ability to enhance team collaboration and maintain high-quality standards. Skilled in problem-solving and organization, consistently delivering exceptional results in fast-paced environments while fostering a positive atmosphere.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sales and Demolition
Tile and Floor
Phoenix, AZ
02.2019 - 04.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Bakery Worker
Dunkin' Donuts
Phoenix, AZ
07.2015 - 02.2024
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and baking pastries as required for business needs.
Barista, Server
Princeton University
Burlington, NJ
03.2011 - 01.2014
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Collection and Service
WAwa
Bordentown, NJ
02.2005 - 03.2012
Service Technician
BJ's Restaurant & Brewhouse
Hamilton Square, NJ
08.2006 - 12.2011
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Education
No Degree - Human Services
Burlington County Community Collage
Burlington, NJ05-2007
High School Diploma -
Northern Burlington Regonal High School
Mansfeild, NJ03-2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
- Flexible and adaptable
- Multitasking
- Organizational skills
- Critical thinking
- Computer skills
Certification
- [Area of certification], [Company Name] - [Timeframe]
Timeline
Sales and Demolition
Tile and Floor
02.2019 - 04.2024
Bakery Worker
Dunkin' Donuts
07.2015 - 02.2024
Barista, Server
Princeton University
03.2011 - 01.2014
Service Technician
BJ's Restaurant & Brewhouse
08.2006 - 12.2011
Collection and Service
WAwa
02.2005 - 03.2012
No Degree - Human Services
Burlington County Community Collage
High School Diploma -
Northern Burlington Regonal High School