Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Pineda

Melrose Park,IL

Summary

Air Export Agent with CEVA Logistics Inc., skilled in optimizing cargo logistics and enhancing customer support. Proven track record in negotiating competitive freight rates and ensuring compliance with US Customs regulations. Adept at document preparation and maintaining effective communication, driving timely and efficient shipment processes.

Overview

10
10
years of professional experience

Work History

Air Export Agent - Gateway

CEVA Logistics Inc.
Melrose Park, IL
09.2022 - 01.2025
  • Monitored cargo movements to ensure timely arrival at destination ports.
  • Processed paperwork for hazardous materials, ensuring safety guidelines were met prior to transport.
  • Negotiated freight rates with carriers based on volume discounts and special offers from suppliers.
  • Prepared customs clearance documentation according to country-specific requirements.
  • Updated computer system with details such as dimensions, weights and general waybill data.
  • Resolved discrepancies between customer requests and carrier availability as needed.
  • Coordinated and processed export documents, including commercial invoices, packing lists, air waybills, certificates of origin, shipper's letters of instruction, and other related documents.
  • Developed relationships with vendors in order to secure competitive pricing for services provided.

CFS Losistics

CEVA Logistics Inc.
Wood Dale, IL
08.2021 - 08.2022
  • Evaluated and selected information or other technology solutions to improve tracking and reporting of materials or product distribution, storage or inventory.
  • Strengthened quality assurance processes by inspecting materials and assessing for 100%customer delivery compliance.
  • Kept adequate supply flow to meet production needs.

Cargo Import Agent

UNITED CARGO
08.2018 - 11.2021
  • Receives freight documentation, preparing airline assesses charges or any collection fees for shipments to ensure it will be released without any issues
  • Follows up on any question from a customer with overseas, and rates quotes by phone and email providing remarkable customer service
  • Tracking and communicating on any delays or damages
  • Notifying consignees on any delays, and work to resolve any customer issues
  • Breakdown consolidation (International and Domestic)
  • Contacting customs agent when any shipment received is placed on USDA Customs Hold/Inspection hold and send proper documentation to ensure hold gets removed

Real Estate Assistant

BEAULIEU REAL ESTATE & LAW
01.2015 - 10.2016
  • Greeting Clients, answering and making follow-up calls
  • Preparing correspondence, scheduling meetings
  • Preparing real estate documents
  • Ordering Supplies, preparing and distributing marketing materials
  • Maintaining electronic and paper filing systems
  • Preparing listing materials and posting property Listings
  • Performing other duties as assigned

Education

High School Diploma -

Foreman College and Career Academy
Chicago, IL
06.2016

Skills

  • Inbound/Outbound Cargo Logistics
  • Shipment Estimates
  • US Customs Regulations
  • Pickup Arrangements
  • Freight Consolidation
  • Costumer Support
  • Documents Preparation
  • Clearance Monitoring
  • MAWB/HAWB Printing
  • Data entry
  • Customer service
  • Communication

Timeline

Air Export Agent - Gateway

CEVA Logistics Inc.
09.2022 - 01.2025

CFS Losistics

CEVA Logistics Inc.
08.2021 - 08.2022

Cargo Import Agent

UNITED CARGO
08.2018 - 11.2021

Real Estate Assistant

BEAULIEU REAL ESTATE & LAW
01.2015 - 10.2016

High School Diploma -

Foreman College and Career Academy

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Vanessa Pineda