Vanessa Placer
Oviedo,FL
Summary
Detailed oriented, dependable, versatile professional with valuable and diverse in the areas of management, accounting, costumer services, inventory, purchases and supply. Great communications skills to lead teams and excel in high-pressure situations. Organized, meticulous and methodical; particularly adept in meeting deadlines/goals.
Overview
35
35
years of professional experience
Work History
Manager
Red Apple Dining
Sanford, FL
09.2021 - Current
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Coached staff on strategies to enhance performance.
- Explained goals and expectations required of trainees.
- Worked in close collaboration with team members to ensure our guest received high-quality service.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Delegated work to staff, setting priorities and goals.
- Oversaw food preparation, verifying procedural compliance with company guidelines.
- Ordered food and supplies after planning month's upcoming menu, stocking needed items ahead of time.
Logistics Shipping Coordinator
FedEx Supply Chain
Lake Mary , FL
01.2001 - 03.2004
- Established direction while maintaining positive communication with all employees.
- Evaluated problematic conditions to resolve issues and optimize service levels.
- Analyzed client orders and deadlines with available driving personnel to plan and execute assignments.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Maintained and updated systems to drive communication with internal and external customers.
- Supported logistics department by leveraging existing resources with cost-effective savings.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Managed paperwork and necessary information required for client shipments.
Accounting Associate
United Parcel Services (UPS)
San Juan , Puerto Rico
01.1993 - 12.2000
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Reviewed account data and activity to devise financial estimation reports and adjustments.
- Computerized record keeping systems, initiating and maintaining financial accuracy and current tracking.
- Responsible for maintaining cross-department communication to uphold steady flow of relevant and accurate information.
- Evaluated content of packages by analyzing shipment order slips via computer to assess proper taxation and to ascertain security procedures were held.
- Managed and responded to correspondence and inquiries from customers and vendors.
Administrative Assistant to the Director
Caribbean Restaurants (Burger King)
San Juan , Puerto Rico
02.1990 - 12.1992
- Provides administrative support to the Director by answering phones, maintaining files, track schedules, appointments and other administrative duties as requested.
- Responsible for purchases, supply and inventory of office.
- Responsible of purchases of local products (lettuce, tomatoes, onion, etc.) for all 60+ restaurants in Puerto Rico.
- Track all information regarding status of supply level for all 60+ restaurants in Puerto Rico and for corporate office and process purchase orders.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Education
Accounting
Instituto De Educacion Universal
San Juan 05-1994
Skills
- Vast Experience in Customer Service, Logistics, Accounting and Collections
- Strong Reading and Verbal Communication [English and Spanish]
- Strong Interpersonal Ability
- Problem Solving
- Time Management
- Microsoft Office Suite
- Strategic Planning
- Staff Management
Timeline
Manager
Red Apple Dining
09.2021 - Current
Logistics Shipping Coordinator
FedEx Supply Chain
01.2001 - 03.2004
Accounting Associate
United Parcel Services (UPS)
01.1993 - 12.2000
Administrative Assistant to the Director
Caribbean Restaurants (Burger King)
02.1990 - 12.1992
Accounting
Instituto De Educacion Universal
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