Vanessa Pleau
Anderson,SC
Summary
Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Sports Programs Manager
Clemson Campus Recreation
01.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Sports Program Assistant
Clemson Campus Recreation
09.2023 - Current
- Promoted good sportsmanship among players.
- Explained and taught regulations and rules to players and coaches.
- Navigated difficult situations using effective communication and explanation of game rules.
- Listened to player feedback and communicated with team captains to accurately resolve disputes.
Current Office Manager
Rickys' Pools
05.2015 - Current
- Completed advanced clerical tasks, including account reconciliation and document management.
- Improved employee performance by coordinating workflow and implementing performance incentives.
- Supervised front office activities expertly, including accounts payable and receivable, reception, and mail management.
- Supervised work of office, administrative, and customer service employees to verify adherence to quality standards, deadlines, and proper procedures.
- Resolved customer complaints and answered customers' questions regarding policies and procedures.
- Controlled office supplies, including placing new orders, monitoring usage, and coordinating regular restocking.
Education
Bachelor of Arts - Media Arts
University of South Carolina
12.2021
Skills
- Administrative
- Approach
- Customer Service
- Active Listening
- Team Collaboration
- Recreational Sports
- Policies
- Troubleshooting
- Workflow
- Organizational Skills
Timeline
Sports Programs Manager
Clemson Campus Recreation
01.2024 - Current
Sports Program Assistant
Clemson Campus Recreation
09.2023 - Current
Current Office Manager
Rickys' Pools
05.2015 - Current
Bachelor of Arts - Media Arts
University of South Carolina
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