Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Websites
Work Preference
Timeline
Hi, I’m

Vanessa Polonio

Associate Project Manager
Chantilly,Virginia
Vanessa Polonio

Summary

Detail-oriented Associate Project Manager with experience overseeing multi-site national rollouts of security equipment. Skilled in full project lifecycle management—from initiation through close-out—balancing scope, time, and budget to drive customer satisfaction and revenue goals. Adept at stakeholder alignment, cross-functional team leadership, and process improvement in fast-paced environments.

Overview

13
years of professional experience
4
years of post-secondary education
3
Certifications
2
Languages

Work History

Vector Security Networks

Associate Project Manager
08.2024 - Current

Job overview

  • As an Associate Project Manager, I oversee the installation of security equipment on multi-site national rollouts, managing projects ranging from 20 to 200 sites with values from $1K to $1.5M. My responsibilities include initiating, planning, executing, monitoring, controlling, and closing projects, while balancing time, scope, and budget to ensure revenue and customer satisfaction.
  • Project Planning: Identify key stakeholders and align their goals with project objectives. Collaborate with National Account Managers and customers to establish project scope, timeline, and budget.
  • Project Delivery: Set project timeline, define roles, and secure partner bids. Lead the Project Team, ensuring tasks meet project requirements.
  • Project Close-Out: Continuously assess project performance, manage change orders, and complete contract close-out. Review lessons learned and recognize team achievements.
  • Monitored progress of projects through regular status updates, identifying potential issues and taking corrective actions when necessary.
  • Participated in continuous improvement efforts within the organization by contributing ideas for process enhancements based on lessons learned from previous projects.
  • Served as the primary point of contact for clients during the entire course of assigned projects, addressing concerns and providing updates on progress.
  • Developed and maintained strong relationships with clients, team members, and other stakeholders to foster a collaborative working environment.
  • Collaborated with stakeholders to gather requirements, define project scope, and establish clear goals for successful execution.

Vector Security Networks

Senior Project Coordinator
11.2023 - 08.2024

Vector Security Networks

Project Coordinator
08.2021 - 11.2023

Job overview

  • Coordinate with various internal teams (NAMs, field technicians, customer vendors) to provide resolutions based on requests.
  • Attend and participate in regular customer-facing calls and internal team calls to discuss Service performance, address issues, and identify changes needed to improve operational efficiencies within the department.
  • Follow up with customer on-site status and work order completion information to support invoicing efforts.
  • Channel communications effectively at all levels (Internal and external) and record all interactions in an organized and efficient manner.
  • Identify risks that could jeopardize project completion and customer relationships and recommend potential solutions.
  • Effectively make decisions to meet project completion while maintaining a profit margin.
  • Interpret Device layouts in PDF & Auto CAD and include layouts in project documentation materials.
  • Schedule subcontractor, customer, and other onsite vendors for installation.
  • Participate in project planning and progress meetings to remain current on project status and expectations.
  • Improved one of the top 10 accounts project team's statistics for on-time project completion by 8.58% over the first 60 days on the account. Up to 94.29% from 85.71%.
  • Coordinate Intrusion, CCTV, and Access Control installation processes internally and externally including one of the top 10 accounts, with an average of 100+ projects at a given time.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.

Precision Deployment Solutions

Junior Implementation Project Manager
09.2022 - 03.2023

Job overview

  • Manage all phases of technical projects from initiation to delivery, ensuring service success and customer satisfaction.
  • Collaborate with Program Managers to define project scope, activities, budgets, and timelines.
  • Oversee project risks, issues, and progress to ensure deadlines, scope, and quality standards are met.
  • Build positive client relationships through timely, professional service and technical expertise.
  • Coordinate tasks among internal teams, vendors, and clients to meet project goals and schedules.
  • Participate in hardware installations, network cabling, troubleshooting, and inventory management.

Log-In Logística Intermodal

Sales Business Analyst
05.2015 - 10.2016

Job overview

  • Facilitated sales executives to win new business and maintain/increase client portfolio.
  • Contacted potential clients to acquire trust and gain new business.
  • Monitored follow-ups, periodic reports, and performance of the total customer portfolio.
  • Executed day-to-day follow-up operations to maintain the client's commercial proposal quotes.
  • Facilitated sales executive activities.
  • Interacted with internal and external departments to solve client and operational issues.

Log-In Logística Intermodal

Project Coordinator
04.2012 - 05.2015

Job overview

  • Supervised, controlled, and managed key accounts' door-to-door operational logistics through the Brazilian coast.
  • Provided operational support to the customer.
  • Measured operational indicators to retain the company's standards.
  • Controlled operational expenses (demurrage and storage, as well as other costs resulting from operations).
  • Delivered operational information/support to the sales department and other internal areas.

Education

Strayer University
Arlington, VA

Master of Business Administration - MBA from Project Management
01.2020 - 01.2021

USCS - Universidade Municipal De São Caetano Do Sul
Sao Paulo, Brazil

Bachelor's Degree from International Business
01.2008 - 01.2011

Skills

Project scheduling

Certification

ITIL Foundation V4, AXELOS Global Best Practice, GR671406198VP

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract Work

Work Location

Remote

Important To Me

Career advancementWork-life balanceFlexible work hoursWork from home optionPaid time off4-day work week

Timeline

Associate Project Manager

Vector Security Networks
08.2024 - Current

Senior Project Coordinator

Vector Security Networks
11.2023 - 08.2024

Junior Implementation Project Manager

Precision Deployment Solutions
09.2022 - 03.2023

Project Coordinator

Vector Security Networks
08.2021 - 11.2023

Strayer University

Master of Business Administration - MBA from Project Management
01.2020 - 01.2021

Sales Business Analyst

Log-In Logística Intermodal
05.2015 - 10.2016

Project Coordinator

Log-In Logística Intermodal
04.2012 - 05.2015

USCS - Universidade Municipal De São Caetano Do Sul

Bachelor's Degree from International Business
01.2008 - 01.2011
Vanessa PolonioAssociate Project Manager