VANESSA PUZZO
Enterprise,AL
Summary
Coordinated dental administrator and clinician with in-depth understanding of dental terminology and procedures. Meticulous record-keeper with 15 years of experience managing sensitive medical and dental information. Effective team player with comprehensive knowledge in all facets of clinical office operations, regulatory compliance and patient-centered, superior-quality service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Small Business Owner
Self-employed
10.2018 - Current
- Researched trends in sales to determine competition and develop competitive pricing points.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Interacted well with customers to build connections and nurture relationships.
Caregiver
Self-employed
12.2015 - Current
- Monitored client vital signs, administered medications, and tracked behaviors to keep doctors well-informed.
- Handled incoming mail, bills and invoices and completed appropriate administrative actions.
- Transported client to all events and activities including medical appointments.
Registered Dental Hygienist
Dr. James Grimes, D.M.D.
11.2013 - 12.2015
- Worked effectively in a fast-paced environment.
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, and positive rapport development.
- Educated patients about dental issues and proper care to prevent dental and systemic disease.
- Demonstrated respect, friendliness and willingness to help wherever needed in the clinic.
Dental Office Manager
Dr. Franklin Dentremont, D.M.D.
12.2011 - 11.2013
- Maintained positive patient relations by addressing issues and implementing successful corrective actions.
- Professionally answered phones, scheduled appointments, and presented treatment plans.
- Insured clinic HIPAA and OSHA compliance.
- Interviewed and hired employees and implemented mentoring program to promote a positive environment.
- Prepared insurance claim forms, verified insurance, explained benefits, and received payment for services.
- Supervised and led a team of dental practitioners and support staff of six.
Education
Associate in Applied Science - Dental Hygiene -
Henderson Community College
Henderson, KY05.2010
Bachelor of Science- Environmental Science -
Rutgers University
New Brunswick, NJ05.1997
Skills
- Patient Relations and Service
- Verbal and Written Communication
- Work Planning and Prioritization
- Teamwork and Collaboration
- Dental Records (Dentrix, Eaglesoft)
- Medical and Dental Coding using DCT
- Computer Skills (Google Docs, Microsoft)
- Conflict Resolution and Leadership Training
Availability
Part-time, Full-time
Certification
- Registered Dental Hygienist in AL and TN
- CPR Certification
Languages
Spanish
References
- Franklin Dentremont, D.M.D., frankdent@msn.com, (850) 221-8433
- Kelli Dawes, Dental Administrator, (334) 200-8964
- Lacey Buchanan, Character Reference, (334) 406-1014
Timeline
Small Business Owner
Self-employed
10.2018 - Current
Caregiver
Self-employed
12.2015 - Current
Registered Dental Hygienist
Dr. James Grimes, D.M.D.
11.2013 - 12.2015
Dental Office Manager
Dr. Franklin Dentremont, D.M.D.
12.2011 - 11.2013
Associate in Applied Science - Dental Hygiene -
Henderson Community College
Bachelor of Science- Environmental Science -
Rutgers University
Similar Profiles
Aamuktha MadabhushiAamuktha Madabhushi
Singing teacher at Self-employedSinging teacher at Self-employed
Ava Jane Glenski VillanuevaAva Jane Glenski Villanueva
Translator at Self-employedTranslator at Self-employed
Bilal SadiqBilal Sadiq
Property Owner at Self-employedProperty Owner at Self-employed
Mike SjostromMike Sjostrom
Construction Worker at Self-employedConstruction Worker at Self-employed
Lee T. KlineLee T. Kline
Support Operations Officer (SPO) at United States ArmySupport Operations Officer (SPO) at United States Army