Vanessa Quevedo
Lakewood,WA
Summary
Experienced leader and problem-solver committed to optimizing operations to reduce expenses and enhance organizational efficiency. Skilled in handling multiple priorities with a positive mindset. Driven by results and resilient in building teams, refining processes, and boosting productivity. Applies independent decision-making abilities and sound judgment to contribute to company success. Possesses expertise in anticipating professional requirements and proactively addressing and solving issues. Demonstrates successful experience in fast-paced office environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Admin Assistant
World Language Connections
09.2023 - Current
- Executed record filing system to improve document organization and management.
- Organized and managed school records, student documentation and administrative communications.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance.
- Assisted in set up and orientation and onboarding for new teachers and staff.
- Handled class records for attendance.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Developed strategies to streamline and improve office procedures.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Reported on student progress, behavior, and social skills to parents.
- Collaborated with parents and guardians to increase support and provide best learning environment.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Developed materials, organized and distributed classroom assignments or other paperwork.
- Edited and proofread documents for accuracy and completeness.
- Edited documents to keep company materials free of grammar errors.
Real Estate Broker
Works Real Estate
07.2023 - Current
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
- Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
- Arranged for inspections and surveys of sold properties.
- Conducted competitive market analysis to determine optimal pricing for properties.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Cultivated strong relationships with agents, lenders and title companies.
Maintenance Manager
T-Square Properties
01.2021 - 04.2023
- Planned, scheduled, and coordinated general maintenance, major repairs, and remodeling or construction projects for over 650 units
- Liaison between departments Leasing, Accounting and Property Manager, and Maintenance departments to improve function or communication of the company
- Directed, coordinated, supervised, and evaluated employee performance on a team of 3
- Set department objectives/KPIs, and review and assess the ongoing performance of direct reports
- Coached and developed high-performing maintenance coordinators and maintenance techs
- Worked hand in hand with the maintenance techs from our in-house maintenance team assisting on their daily schedule
- Managed and overseen operations, maintenance, and improvement of Single Family and Multi-Family Properties
- Ensured maintenance procedures and practices were in compliance with federal, state, and local laws and codes
- Prepared financial documents, reports, or budgets
- Analyzed financial records or reports to determine what preventive projects could be completed or to schedule routine maintenance
- Prepared and administered contracts for the provision of property services, such as cleaning, maintenance, and security services
- Acted as liaisons between on-site managers, tenants, owners, vendors, and in-house maintenance techs
- Investigate complaints and resolve problems, following management rules and regulations
- Inspected grounds and units routinely to determine the necessity of repairs or maintenance
- Maintained records of work orders, special permits issued, maintenance, and operating costs
- Solicited and analyzed bids from contractors for repairs, renovations, and maintenance to establish the proper scope of work and pricing
- Maintained contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations
- Ensured the cleaning and safety of common areas on Multi-Family Properties
- Inspected condition of managed units to ensure safety and habitability
- Inspected units after completion of maintenance requested from various vendors
- Communicated organizational information to customers or other stakeholders
- Analyzed financial records to improve budgeting or planning.
Maintenance Coordinator
T-Square Properties
06.2019 - 12.2020
- Responsible for assigning and closing maintenance requests in a timely manner
- Coordinated with maintenance technicians to oversee all repairs and general upkeep of 500+ Single Family and Multi-Family properties
- Responsible for going to the property to document move-in and move-out reports
- Created reports noting the damages and/or repairs needed after a tenant moved out
- Responsible for going to properties every 6 months to document the state of the unit and any preventive or major repairs that were needed.
Real Estate Broker
Super Rent Orlando
09.2018 - Current
- Developed marketing plans to assist sellers in properly marketing their homes
- Communicate with agents, sellers, buyers, mortgage officers, and title companies in the selling process
- Connected with other agents in the real estate industry to expand my network and assist clients with buying, selling, and renting
- Worked with clients to provide advice and other helpful services
- Ensured all paperwork was taken care of before closing selling and leasing deals
- Prepared legal documents which included sales contracts and listings
- Handled appointments with vendors, tenants, and owners
- Reviewed reports on monthly owner statements and generated checks for both owners and vendors as needed.
Office Manager
Super Rent Orlando
09.2016 - 01.2019
- Responsible to hire and train new personal
- Responsible for creating YTD reports in a timely manner to create 1099s
- Responsible for adapting a new property management software to facilitate the tenant process of paying rent and our day-to-day activities in generating the monthly reports to the owners and accountants.
Real Estate Agent
Super Rent Orlando
09.2016 - 01.2018
- Designated Property Manager for 350 properties in the Orlando and Altamonte Spring area
- Designated Property Manager for Royal Palace and Palm Square Condominiums
- Review tenant application forms: confirm and validate all submitted documents including running credit, eviction, and background checks
- Maintained strong communication channels with tenants, staff, vendors, suppliers, agents, and owner representatives
- Prepared legal documents including leases, deposit claims, and releases
- Informed all new tenants on building rules and regulations including schedules for moving in and maintaining premises and any fees associated with non-compliance of the rules
- Ensures the timely collection of rents in all leased properties.
Education
Associate of Arts - Engineering
Valencia Community College
Orlando, FL05.2010
Skills
- Process Optimization
- Customer Service
- Employee Training
- Data Entry Documentation
- Back Office Operations
- Project and Office Management
- Closing and Contract Negotiations
- Calendar and scheduling software
- Cloud-based data access and sharing software
- Electronic mail software
- Office suite software
- Spreadsheet software - Microsoft Excel and Google Sheets
- Word processing software — Google Docs; Microsoft Word
- Database user interface and query software (AppFolio, Buildium, Property Meld)
Websites
Languages
English
Spanish
Certification
- Washington Managing Broker, 2020 to Present
- Florida Real Estate Broker, 2018 to Present
Projects
- 2023 Updated onboarding process for new teachers and volunteers
- 2023 Updated curriculum and learning materials for teachers and students
- 2023 Develop Operational System for Single Family and Multi-Family Properties
- 2023 Creation of On-Boarding Policies for New Employees
- 2022 Meld to AppFolio Transition
- 2022 Creation of Policies and Procedures
Timeline
Admin Assistant
World Language Connections
09.2023 - Current
Real Estate Broker
Works Real Estate
07.2023 - Current
Maintenance Manager
T-Square Properties
01.2021 - 04.2023
Maintenance Coordinator
T-Square Properties
06.2019 - 12.2020
Real Estate Broker
Super Rent Orlando
09.2018 - Current
Office Manager
Super Rent Orlando
09.2016 - 01.2019
Real Estate Agent
Super Rent Orlando
09.2016 - 01.2018
Associate of Arts - Engineering
Valencia Community College
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