Vanessa Quiroz
Prosser,WA
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into team initiatives.
Overview
5
5
years of professional experience
Work History
Employment Specialist
Employment Security Department
10.2022 - Current
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Assessed individuals to identify skills, strengths and interests for job placement.
- Updated client records to reflect personal information, qualifications and career aspirations.
- Conducted assessments, interviews, and job trials with clients to develop person-centered plans for employment and support.
- Facilitated job fairs and industry events to build employment networks.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Intake Coordinator
Lutheran Community Services North
07.2021 - 10.2022
- Completed intake assessment forms and filed clients' charts.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Supported office staff and operational requirements with administrative tasks.
- Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
- Input data and completed placement paperwork.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
Employment consultant
AtWork
12.2019 - 07.2021
- Assisting individuals with disabilities to secure and maintain employment that is relevant to their interest and skill in the community while maintaining case managers and counselors updated biweekly in the progress made
- Reviewed, tracked and coordinated employment referrals.
- Interviewed clients and administered skills assessments to determine employability.
- Managed caseloads of up to 20 monthly clients in search of gainful employment.
Store Manager
Dairy Queen
02.2019 - 12.2019
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Trained new employees on proper protocols and customer service standards.
Education
Bachelor of Psychology -
Eastern Washington University
Cheney, WA06.2024
High School Diploma -
Sunnyside High School
2014
Skills
- Microsoft Office, Word, PowerPoint & Excel
- Bilingual (Español/ English) verbal and written
- Ability to work in groups/individually
- Record Keeping
- Eligibility Screening
- Business Operations
- Case Management
- Hiring and Training
Timeline
Employment Specialist
Employment Security Department
10.2022 - Current
Intake Coordinator
Lutheran Community Services North
07.2021 - 10.2022
Employment consultant
AtWork
12.2019 - 07.2021
Store Manager
Dairy Queen
02.2019 - 12.2019
Bachelor of Psychology -
Eastern Washington University
High School Diploma -
Sunnyside High School
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