Adaptable Manager offering 12 years of experience coordinating operations to achieve set organizational goals. Communicative team leader with expertise in strategic planning, inventory management and loss prevention. Proficient in Mircosoft. Committed to creating, maintaining and developing outstanding team and achieving company goals through innovation and leadership.
Overview
22
22
years of professional experience
Work History
Food Service Manager
Chesterfield County Schools
Chesterfield, VA
08.2023 - Current
Knowledgeable and ran NSBP, NSLP, CACFP, SSFP, FFV and Pre-K Snacks programs.
Adhered to all company food, safety, quality and sanitation policies.
Responded to customer concerns efficiently, and with detailed information.
Established and managed effective controls for labor and inventory costs.
Assessed employee schedules for effectiveness and approved all timesheets.
Trained and mentored up to 14 employees each year.
Reconciled daily transactions, balanced cash registers and deposited earnings at bank.
Supervised staff preparing and serving 800 meals per day.
Efficiently resolved problems or concerns to satisfaction of involved parties.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Rebate Coordinator
EECo - Electrical Equipment
Richmond, VA
10.2021 - 08.2023
Reviewed details on incoming contracts and service agreements to keep pricing correct.
Checked information in company's database for accuracy and updated data with current information to maintain records.
Shift Manager
McDonalds
Chesterfield, VA
05.2021 - 10.2021
Upheld company standards and compliance requirements for operations and cleanliness.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Directed employees through daily routines.
Handled any customer complaints, questions and inquiries.
Optimized productivity, streamlined program efficiency and boosted profitability.
Food Service Manager
Chesterfield County Public Schools
Chesterfield, VA
03.2016 - 10.2021
Adhered to all company food, safety, quality and sanitation policies.
Responded to customer concerns efficiently, accurately and with detailed information.
Established and managed effective controls for labor and inventory costs.
Assessed employee schedules for effectiveness and approved all timesheets.
Trained and mentored up to 14 new employees each year.
Reconciled daily transactions, balanced cash registers and deposited earnings at bank.
Supervised staff preparing and serving 800 meals per day.
Efficiently resolved problems or concerns to satisfaction of all involved parties.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Shift Manager
McDonalds
Chesterfield, VA
07.2002 - 08.2008
Upheld company standards and compliance requirements for operations and cleanliness.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Documented receipts, employee hours and inventory movements.
Enhanced operations and boosted productivity through employee training, coaching and creating work schedules and assignments.
Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
Created fun team building activities to engage staff in up-selling to meet revenue targets.
Directed employees through daily routines.
Handled any customer complaints, questions and inquiries.
Managed cash positions and made bank deposits.
Counted out cash drawers at end of each shift and logged profits into computer system.
Managed inventory and ordered new products when inventory was running low.
Trained new employees on company policies, procedures, techniques and customer service standards.
Cross-trained in every store role to maximize operational knowledge.
Optimized productivity, streamlined program efficiency and boosted profitability.
Real Estate Assistant
Keller Williams Realty
Henrico, VA
04.2006 - 04.2007
Followed up with prospects throughout sales processes to offer assistance.
Supported efficient operations by managing errands like dropping off lockboxes and clerical tasks such as business correspondence.
Organized and maintained systems to track leads coming from social media, website and other funnels.
Wrote purchase agreements, disclosures and other contractual documents, using DocuSign to obtain signatures and complete paperwork.
Answered phone calls and emails from potential and existing customers.