Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Hi, I’m

Vanessa Ramirez

Alpharetta,GA

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong bilingual skills. Ability to handle multiple projects and open to new challenges.

Overview

10
years of professional experience

Work History

Mr.Taco Alpharetta

Associate Manager
01.2018 - Current

Job overview

  • Supervise day-to-day operations to meet performance, quality and service expectations..
  • Assists customers with returns, refunds and resolving transaction issues.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Overseeing food preparation and monitored safety protocols.
  • Placed food orders with suppliers on weekly basis, taking into account budget and expected demands.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.

Taco Fiesta
Sandy Springs

Bar Assistant
02.2019 - 06.2021

Job overview

  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Assisted customers with carry-out service.
  • Operated POS system to collect payments from customers.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.

Mike’s Chicago hotdogs

Cashier, Dishwasher, Cook
05.2016 - 12.2017

Job overview

  • Tallied cash drawer at beginning and end of each work shift.
  • Answered questions about store policies and addressed customer concerns.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.

Cricket Wireless

Retail Salesperson
05.2015 - 01.2016

Job overview

  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Generated brand awareness and positive product impressions to increase sales..
  • Balanced and organized cash register by handling cash.
  • Recorded and updated customer information in online systems.
  • Educated customers on product and service benefits, explaining features and answering questions.

Education

Riverwood International Charder High School
Sandy Springs, GA

Skills

  • Multitasking
  • Self motivated
  • Communication skills
  • Staff Management
  • Inventory Records
  • Money Handling
  • POS Transactions
  • Opening and Closing Procedures
  • Adaptable and Flexible
  • Bilingual
  • Cleaning and Organization
  • Kitchen Sanitation Management

Additional Information

Nothing is impossible. Hard work will pays off.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Bar Assistant

Taco Fiesta
02.2019 - 06.2021

Associate Manager

Mr.Taco Alpharetta
01.2018 - Current

Cashier, Dishwasher, Cook

Mike’s Chicago hotdogs
05.2016 - 12.2017

Retail Salesperson

Cricket Wireless
05.2015 - 01.2016

Riverwood International Charder High School

Vanessa Ramirez