Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

VANESSA RAMIREZ

Lewisville,TX

Summary

Reliable candidate ready to take on challenges using problem-solving and task prioritization skills. Bilingual with some experience in customer service. Hardworking with history of meeting and exceeding customer expectations.

Overview

5
5
years of professional experience

Work History

Warehouse Associate

Evogen Nutrition
07.2023 - Current
    • Prepare orders quickly, pulling and packing products for quick shipment.

Warehouse Associate

Amazon
09.2021 - 03.2022
  • Met promised delivery times using excellent sorting skills and strong attention to detail.
  • Used RF scanner to pick products accurately.
  • Maintained quality and production standards while in high-paced environment.

Assistant Manager

Family Dollar
03.2019 - 11.2020
  • Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by smoothly handling escalated problems.
  • Maintained operational performance by skillfully handling opening and closing tasks.
  • Collaborated with upper management to develop and implement business improvements.
  • Oversaw employee recruitment, training and onboarding processes.

Customer Service Associate

Rue 21
11.2018 - 02.2019
  • Answered customer questions about policies and procedures with friendly and knowledgeable approach.
  • Processed customer transactions according to established policies and procedures.
  • Offered customers information about products, services, prices and special offers.
  • Answered phone and resolved customer issues and complaints.

Education

No Degree -

North Lake College
Irving, TX

High School Diploma -

Irving High School
Irving, TX
05.2021

Skills

    • Shipping and Receiving
    • Packaging and Labeling
    • Warehouse Operations
      • Order Picking
      • Customer Service

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Associate

Evogen Nutrition
07.2023 - Current

Warehouse Associate

Amazon
09.2021 - 03.2022

Assistant Manager

Family Dollar
03.2019 - 11.2020

Customer Service Associate

Rue 21
11.2018 - 02.2019

No Degree -

North Lake College

High School Diploma -

Irving High School
VANESSA RAMIREZ