Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose Feliciano Santiago

Providence ,RI

Summary

Driven and dependable Delivery Driver with a proven track record at DoorDash, enhancing customer satisfaction through punctual and accurate deliveries. Leveraged GPS technology and route management skills to expedite orders, achieving a safe driving record. Excelled in a customer-focused environment, demonstrating exceptional teamwork and a positive attitude, leading to increased repeat business.

Overview

3
3
years of professional experience

Work History

Delivery Driver

DoorDash
06.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Expedited deliveries to meet customer deadlines and requirements.

Driver

Amazon Prime Products
02.2022 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Obtained signatures from customers upon delivery of goods.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.

Education

High School Diploma -

El Redentor
PR
05.1988

Skills

Positive Attitude

Customer Service

Valid Driver's License

Teamwork and Collaboration

Time Management

Dependable and reliable

Punctual and Reliable

Safe Driving

Attention to Detail

Safe Driving Record

Route Management

Loading and unloading

Heavy Lifting

Languages

Spanish
Native or Bilingual

Timeline

Delivery Driver

DoorDash
06.2023 - Current

Driver

Amazon Prime Products
02.2022 - Current

High School Diploma -

El Redentor
Jose Feliciano Santiago