Jose Feliciano Santiago
Providence ,RI
Summary
Driven and dependable Delivery Driver with a proven track record at DoorDash, enhancing customer satisfaction through punctual and accurate deliveries. Leveraged GPS technology and route management skills to expedite orders, achieving a safe driving record. Excelled in a customer-focused environment, demonstrating exceptional teamwork and a positive attitude, leading to increased repeat business.
Overview
3
3
years of professional experience
Work History
Delivery Driver
DoorDash
06.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Expedited deliveries to meet customer deadlines and requirements.
Driver
Amazon Prime Products
02.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Obtained signatures from customers upon delivery of goods.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
Education
High School Diploma -
El Redentor
PR05.1988
Skills
Positive Attitude
Customer Service
Valid Driver's License
Teamwork and Collaboration
Time Management
Dependable and reliable
Punctual and Reliable
Safe Driving
Attention to Detail
Safe Driving Record
Route Management
Loading and unloading
Heavy Lifting
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
DoorDash
06.2023 - Current
Driver
Amazon Prime Products
02.2022 - Current
High School Diploma -
El Redentor