Vanessa Ramirez
Independence,MO
Summary
Dynamic and compassionate professional with extensive experience in healthcare and postal services, notably at Truman Medical Center Lakewood and USPS. Excelled in mail sorting and patient care, demonstrating strong organization skills and a commitment to safety and confidentiality. Proven ability to enhance operational efficiency and patient satisfaction, with a knack for problem-solving and machine operation.
Dependable
offering years of expertise in mailing letters and packages to recipients all over world. Highly attuned to customers' varying needs with success in achieving sales and customer satisfaction targets. Skilled in managing fluctuating workloads in production-driven settings.
Determined with year background in mail and parcel delivery. Expert in building positive relationships with customers and mentoring new hires on standard policies, procedures and related federal guidelines.
Overview
9
9
years of professional experience
Work History
Mail Handler Assistant
USPS
04.2023 - Current
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Maintained high level of confidentiality with mail items in line with regulations.
- Organized and detail-oriented with a strong work ethic.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Operated postal machines, including postage meters and mail-processing machines.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
Certified Nursing Technician
UNIVERSITY Health Lakewood Medical Center
01.2023 - 03.2023
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented patient information and care activities in electronic health record.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Transported patients between rooms and appointments or testing locations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Certified Nursing Assistant
Truman Medical Center Lakewood
01.2019 - 04.2022
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Food Service Worker
Truman Medical Center Lakewood
01.2016 - 04.2019
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Learned other teammates' work tasks to train as backup.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Developed and maintained positive relationships with customers to enhance service.
- Adjusted food preparation methods in accordance with customer requests.
- Monitored food quality and freshness throughout day.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
GED -
HS CARRER ONLINE HIGH SCHOOL
W CYPRESS CREEK Rd,FORT LAUDERDALE01-2016
Skills
- Route planning
- Mail sorting
- Safety procedures
- Package handling
- Labeling packages
- Mail handling
- Workplace safety
- Strong organization skills
- Scan parcels
- Problem-solving skills
- Machine operation
- Shipment preparation
Reading,playing sports, or cooking and travel
during my free time I rather to read the book some interest about futures,and i loved cooking and making own version food ,and do valley ball basket ball and do my health fitness, and travel most of my dream come true
Languages
English
Professional Working
Interests
I LOVE TRAVEL ,AND I TRY TO TAKE A TRIP ONES IN A WHILE ON MY LAST TRIP TO MEXICO, MY FLIGHT WAS DELAYED,AND I HAD A SHOW TO GET TO, AS SOON AS I FOUND OUT ABOUT THE DELAY ,I CALLED MY HOTEL TO CONFIRM A LATER CHECK-IN I KNEW I WOULD HAVE ENOUGH TIME TO MAKE MY SHOW,BUT I SHEDULED MY RIDESHARE FROM THE HOTEL ,I HAD ABOUT10 MINUTES TO SETTLE INTO MY ROOM AND THEN GET INTO MY RIDESHARE TO THEATER
TRAVEL ALLOW ME TO ADAPT TO NEW SITUATIONS AND USE MY ORGANIZATION AND PLANNING SKILLS TO ENSURE I HAVE THE MOST FUN I CANT I TRY TO ANTICIPATE POSSIBLE DELAYS AND OTHER INTERRRUPTION IN MY TRAVEL AND ALWAYS HAVE A LIST OF IMPORTANT CONTACT ,SUCH AS MY HOTEL FRONT DESK OR TRAVEL COORDINATORS THESE STRATEGIES PREPARE ME FOR MANY POSSBLE SITUATIONS,WHICH IS HOW I APPROACH MY EVENT AND TRAVEL PLANNING AS AN ADMINISTRATIVE ASSISTANT,
Timeline
Mail Handler Assistant
USPS
04.2023 - Current
Certified Nursing Technician
UNIVERSITY Health Lakewood Medical Center
01.2023 - 03.2023
Certified Nursing Assistant
Truman Medical Center Lakewood
01.2019 - 04.2022
Food Service Worker
Truman Medical Center Lakewood
01.2016 - 04.2019
GED -
HS CARRER ONLINE HIGH SCHOOL
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