Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Reales

Houston,TX

Summary

Energetic professional excels in fostering patron satisfaction and loyalty through impeccable service delivery. Trains team members in company policies and monitors operations to proactively resolve issues. Organized professional with extensive hospitality experience and proven history of cultivating top-level service. Empowering leader brings excellent communication skills and commitment to employee wellness. Manages high-performing teams with collaborative support and emotional intelligence. Seasoned Server Manager with background in managing large, high-volume restaurants. Strengths include staff training and development, operational efficiency, and customer service excellence. Known for creating streamlined systems that ensure smooth running of daily operations. Have made significant impact in previous roles by improving service standards and enhancing team performance. Resourceful Server Manager known for high productivity and efficient task completion. Possess specialized skills in server configuration, network security, and disaster recovery planning. Excel in leadership, problem-solving, and communication, ensuring smooth operation and team collaboration. Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Seasoned Server Shift Leader displays expert knowledge in serving, customer service and shift operation. Consistently adheres to food quality, appearance, and presentation requirements. Demonstrates good listening skills and excellent follow-through on task management and teamwork. Multitasking Server Shift Leader versed in interacting with customers, taking orders and serving food and drinks. Oversees restaurant operations and maintains productivity, quality and customer service standards. Leads dining room personnel in providing timely and courteous service.

Overview

1
1
year of professional experience

Work History

Server Manager

SYLVIAS ENCHILADAS REST
Houston, TX
02.2023 - Current
  • Provided technical assistance to internal staff members related to server usage and operations.
  • Performed troubleshooting to diagnose and resolve system-related problems.
  • Developed policies, procedures, and standards for server management and maintenance.
  • Evaluated existing processes related to server management and recommended improvements.
  • Monitored system performance to ensure optimal operation of servers.
  • Ensured that all servers were compliant with industry regulations relating to security protocols.
  • Motivated staff through acknowledgment of hard work and achievements.
  • Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Investigated and resolved complaints regarding food quality, service or accommodations.

Education

High School Diploma -

SANTA VERONICA DE MILAN
MARACAIBO
07-2020

Skills

  • Database Administration
  • Crew Coordination
  • Incident Management
  • Restaurant Operations
  • Active Directory
  • Team Training
  • Server monitoring
  • Guest service
  • Menu presentation
  • Staff Motivation
  • Strong leadership
  • Food presentation
  • Verbal and written communication
  • Organization

Timeline

Server Manager

SYLVIAS ENCHILADAS REST
02.2023 - Current

High School Diploma -

SANTA VERONICA DE MILAN
Vanessa Reales