Vanessa Red Bird
Abilene
Summary
Dedicated Detention and Transport Officer with four years of experience, including a successful transition to a Transportation Officer role after obtaining a CDL. Recognized as Officer of the Month in February 2023 and awarded for exceptional support to other departments. Proven ability to manage daily transportation operations efficiently while maintaining high service standards. Committed to continuous professional development and seeking a permanent position with growth opportunities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Detention/Transport Officer
Bluebonnet Detention Center
11.2020 - Current
- Transports and escorts detainees within secured areas according to policies, and procedures on and off the unit.
- Conducting area searches and pat searches at any given time along with searching the vehicles used on a transport.
- Enforces rules and regulations noted in our facility post orders, conducts the accountability of detainees and accuracy during count and at all times.
- Completing legible logs and paperwork efficiently and in a timely manner.
- Provide emergency assistance, when needed, including but not limited to CPR, First Aid, Escape of a detainee and evacuation procedures.
Customer Care Associate
Assurant
11.2016 - 12.2019
- Review, research and analyze documents ensuring accuracy in order to pay the claim in a timely manner.
- Provide positive customer service through inbound and outbound calls.
- Communicate with funeral homes and family members, who have lost a loved one, via emails and verbal communication.
Lead Teacher
Rural America Initiatives
08.2013 - 11.2016
- Promote good behavior using the positive reinforcement method to children 1-5 years old.
- Promote language development skills through reading and the GOLD teaching strategies for teachers.
- Engage with children individually or in small groups to help them meet their emotional and physical needs or their age.
- Implement the Lakota Language to our classrooms daily routine to meet our cultural education standards.
Education
Associate of Arts - Early Childhood
Oglala Lakota College
06.2016
High School Diploma -
Central High School
05.2000
Skills
- Communication
- Teamwork
- Critical thinking
- Problem-solving
- Adaptability
- Flexibility
- Remaining calm under pressure
- Resilience
- Stress management
- Attention to detail
- Accuracy
Certification
- Class B CDL with air break and passengers endorsements.
Timeline
Detention/Transport Officer
Bluebonnet Detention Center
11.2020 - Current
Customer Care Associate
Assurant
11.2016 - 12.2019
Lead Teacher
Rural America Initiatives
08.2013 - 11.2016
Associate of Arts - Early Childhood
Oglala Lakota College
High School Diploma -
Central High School