Summary
Overview
Work History
Education
Skills
Timeline
Generic
Vanessa Redden

Vanessa Redden

Coral Springs,FL

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. All about contributing to team success and achieving positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

3
3
years of professional experience

Work History

Educator

Lululemon
09.2024 - Current
  • Gold standard and help keep store visual appeal and engage with customers
  • Handle cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Build relationships with customers to encourage repeat business.
  • Manage returns, exchanges and refunds in accordance with store policy.
  • Maintain a calm and professional demeanor in busy, high-stress situations.
  • Prepare merchandise for sales floor by unboxing and having floor ready.
  • Answer any questions about sizing, details, and merchandise care.
  • Pull restock merchandise for what’s needed on the sales floor.

Hostess

The Cheesecake Factory
07.2023 - 07.2024
  • Answer customer questions about hours, seating, and menu information
  • Support servers, food runners, and bussers when need be
  • Assist in maintaining a clean and organized dining area
  • Greet guests upon arrival and provide them with menus
  • Monitor tables and check restrooms regularly to keep spotless
  • Move tables and adjust seating to accommodate big groups
  • Seat guests based on guest preferences and seating availability
  • Manage reservations and coordinate seating arrangements and concerns
  • Keep a smile and upbeat attitude on my face as the face of the host stand
  • Provide excellent customer service, addressing guest inquiries and concerns

Educator

Lululemon
11.2023 - 01.2024
  • Greeted customers and provided known knowledge of products to customers
  • Provided customers with accurate pricing on products
  • Handled customer complaints in a calm professional manner
  • Helped customers find specific products and gave advice if needed
  • Performed cashier duties efficiently

Sales Associate

Victoria's Secret & PINK
10.2022 - 07.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Developed promotional strategies to increase sales volume.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Answered incoming telephone calls to provide store, products and services information.
  • Became bra certified with sizing.

Education

Marketing

Keiser University
West Palm Beach, FL

Some college - Marketing & Communications

Florida Gulf Coast University
Fort Myers, FL
05.2024

Skills

  • Customer service and communication
  • Problem-solving
  • Time management
  • Reservation coordination
  • Multitasking
  • POS Software

Timeline

Educator

Lululemon
09.2024 - Current

Educator

Lululemon
11.2023 - 01.2024

Hostess

The Cheesecake Factory
07.2023 - 07.2024

Sales Associate

Victoria's Secret & PINK
10.2022 - 07.2023

Marketing

Keiser University

Some college - Marketing & Communications

Florida Gulf Coast University

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