Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Accomplishments
Timeline
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VANESSA REGALADO

Ossining,US

Summary

Compassionate and service-oriented professional with a strong foundation in customer service and healthcare. Brings over four years of experience in retail environments, recognized for delivering exceptional customer service, resolving concerns efficiently, and maintaining a positive customer experience. Completed three years of nursing school with clinical exposure across multiple specialties, complemented by a hands-on summer externship at Northern Westchester Hospital. Adept at communicating with diverse populations, multitasking in fast paced settings, and providing empathetic, patient centered care. Eager to apply to a unique blend of interpersonal, clinical, and problem solving skills in a healthcare support or service role.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Nurse Extern

Northern Westchester Hospital
Mount Kisco, New York
06.2025 - Current
  • Assisted nursing staff in providing patient care and support.
  • Monitored vital signs and documented changes in patient status.
  • Prepared and maintained a clean and safe environment for patients.
  • Communicated effectively with patients regarding their care plans.
  • Shadowed nursing staff to better understand care approaches and learn proper procedures.
  • Obtained vital signs and checked blood glucose levels of assigned patients.
  • Provided assistance with activities of daily living, including bathing, dressing, toileting and ambulation.
  • Provided emotional support to patients during difficult times.
  • Demonstrated knowledge of infection control protocols while providing patient care services.

Part Time Supervisor

DSW Shoe Warehouse
West Nyack, NY
09.2024 - Current
  • Supervised daily operations to ensure efficient workflow and team performance.
  • Trained new team members on procedures and company policies.
  • Conducted inventory checks to maintain stock accuracy and availability.
  • Facilitated communication between management and staff regarding operational updates.
  • Resolved customer inquiries and escalated issues as necessary for satisfaction.

Lead Store Associate

DSW
West Nyack, NY
08.2024 - 09.2024

Associate

DSW
West Nyack, NY
08.2022 - 08.2024

Associate

HOME GOODS
White Plains, NY
03.2021 - 07.2021
  • Answered phone calls from potential customers to direct to appropriate products or departments.
  • Assisted customers with locating items and finding prices.
  • Assisted customers with product selection and purchasing decisions.

Hospital Volunteer

NORTHERN WESTCHESTER HOSPITAL
Mt. Kisco, NY
06.2017 - 08.2017
  • Maintained a clean and safe environment by sanitizing surfaces regularly, showing commitment to health and safety regulations.
  • Helped out with hospital events and community outreach initiatives.

Education

Bachelor of Science - Nursing

Dominican University
Orangeburg, NY, US
05.2026

Skills

  • Patient-centered care
  • Adaptability
  • Team collaboration
  • Organization
  • Effective communication abilities
  • HIPAA awareness
  • Time management

Certification

BLS

Volunteer Experience

Hospital Volunteer, NORTHERN WESTCHESTER HOSPITAL, Mt. Kisco, NY, 06/01/17, 08/31/17, Maintained a clean and safe environment by sanitizing surfaces regularly, showing commitment to health and safety regulations., Helped out with hospital events and community outreach initiatives.

Accomplishments

  • Dean's list

Timeline

Nurse Extern

Northern Westchester Hospital
06.2025 - Current

Part Time Supervisor

DSW Shoe Warehouse
09.2024 - Current

Lead Store Associate

DSW
08.2024 - 09.2024

Associate

DSW
08.2022 - 08.2024

Associate

HOME GOODS
03.2021 - 07.2021

Hospital Volunteer

NORTHERN WESTCHESTER HOSPITAL
06.2017 - 08.2017

Bachelor of Science - Nursing

Dominican University