Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Education and Training
Timeline
Generic

Vanessa Rico

Riverside,CA

Summary

Enthusiastic Teacher with superb leadership and communication skills. Easily cultivates trusting and productive relationships with students, parents, teachers and administration. Creates, monitors and sustains disciplined school culture of high academic and behavioral standards. Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.

Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.

Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Host

Chilis Resturant
01.2025 - Current
  • Welcomed and seated guests, ensuring positive first impressions.
  • Managed reservation system to optimize seating arrangements and minimize wait times.
  • Coordinated with kitchen staff to ensure timely food delivery and guest satisfaction.
  • Trained new hosts on procedures, enhancing team efficiency and service quality.
  • Handled guest inquiries and complaints, providing solutions to improve overall experience.
  • Monitored dining area for cleanliness and organization, maintaining high standards of service.
  • Assisted in special events coordination, contributing to seamless execution of gatherings.

Office Assistant

Norco District
02.2024 - 12.2024

Teacher

KinderCare Learning Centers
08.2023 - 12.2023
  • Encouraged independence while providing guidance during mealtime routines such as eating independently or helping feed others.
  • Developed and implemented daily lesson plans to support infant development.
  • Organized and maintained a safe, clean, and stimulating learning environment for infants.
  • Established positive relationships with families by communicating regularly about their child's progress.
  • Provided individualized care and attention to each infant in the classroom.
  • Observed infants' development and documented milestones using appropriate assessment tools.
  • Encouraged self-help skills such as feeding, dressing, potty training.
  • Maintained records of attendance and provided weekly updates to parents regarding their child's activities.
  • Assisted with diaper changes and assisted children with toileting needs when necessary.
  • Engaged in conversations with infants to encourage language development.
  • Participated in team meetings to discuss curriculum plans, student progress, and classroom management strategies.
  • Demonstrated an understanding of different cultures when interacting with families from diverse backgrounds.
  • Planned age-appropriate activities that encouraged physical, cognitive, social-emotional growth in infants.
  • Ensured safety rules were followed at all times by supervising playtime activities both indoors and outdoors.
  • Incorporated music into everyday routines to promote creativity and motor development.
  • Helped develop gross motor skills through playtime activities such as crawling, walking, running, jumping.

Customer Service Cashier

McDonald's Restaurant
06.2021 - 08.2023
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Processed credit card transactions accurately and efficiently.
  • Resolved customer complaints in a professional manner.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Verified that all coupons were valid prior to processing them into the system.
  • Complied with all health and safety regulations while performing job duties.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Answered incoming phone calls from customers regarding product availability or store locations.

Education

High School Diploma -

Arkansas City High School
Arkansas City, KS
12-2022

Skills

  • Student Engagement
  • Classroom restocking
  • Excellent classroom management
  • Reporting and documentation
  • Learning Assessments
  • Guest Services
  • Positive and professional
  • Cash Management
  • Customer inquiries
  • Customer Service
  • Cash Handling
  • Customer Complaint Resolution
  • Customer service
  • Time management
  • Data entry
  • File organization
  • Organizing and categorizing
  • Verbal communication
  • Dedicated team player
  • Administrative support
  • Positive attitude

Accomplishments

  • 4.0 GPA
  • Scholar-ship To Cowley College in Arkansas City
  • Graduated Mid-Term

Affiliations

  • Volley Ball
  • Soft Ball

Certification

  • High School Diploma

Languages

Spanish
Professional

Education and Training

other

Timeline

Host

Chilis Resturant
01.2025 - Current

Office Assistant

Norco District
02.2024 - 12.2024

Teacher

KinderCare Learning Centers
08.2023 - 12.2023

Customer Service Cashier

McDonald's Restaurant
06.2021 - 08.2023

High School Diploma -

Arkansas City High School