Vanessa Riggs
Ranchos De Taos,NM
Summary
Accomplished Front End Manager bringing expertise in training and employee development. History of excelling with strong relationship building, decision making and planning strengths.
Overview
18
18
years of professional experience
Work History
Front End Manager
Super Save
09.2021 - Current
- Enhanced customer satisfaction by streamlining front-end operations and implementing efficient check-out procedures.
- In charge of implementing breaks and lunches so that we would not fall behind.
- Helped customers at the service desk by checking out groceries, selling and pay outs of lottery tickets, sold Hunting and Fishing licenses and answering phone calls and directing them to the right department
- Made sure the service center was stocked with alcohol and tobacco while maintaining a clean environment
- When not busy at the service desk would help cashiers with bagging or help with self checkout.
Front End Lead
Albertsons
06.2019 - 09.2021
- Started off working Customer Service. Answering phones, selling lottery, Western Union, cashing checks and checking out customers.
- Moved to General Merchandise. Helped breaking down loads, putting up products while rotating new with the old and putting up displays and seasonal isles.
- Moved to Front End Lead where I implemented breaks and lunches, stepped in and checked out customers if we got busy and at the end of the night was responsible for breaking down 9 tills for the next day.
Food Service Assistant
Holy Cross Hospital
02.2011 - 04.2019
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Assisted in maintaining a clean and sanitary dining environment for the comfort of patrons.
- Supported inventory management by accurately tracking supplies and alerting supervisor when restocking was necessary.
- Was in charge of doing the schedule, billing departments monthly for supplies and caterings, daily deposits for the cafeteria and weekly deposits for the vending machines. Along with billing caterings I was in charge of printing caterings and making sure they were posted weekly for staff to see.
Cashier
Super Save
10.2005 - 02.2011
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- In charge of the training of new employees.
- Towards the end started ordering and stocking the HBC isle and ordering candy. Was in charge of doing deposits and the filling of tills for the next day
Education
High School Diploma -
05.1994
Skills
- Cash Register Operation
- Making Deposits
- Customer Service
- Answering Phone Calls
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front End Manager - Super Save
09.2021 - Current
Front End Lead - Albertsons
06.2019 - 09.2021
Food Service Assistant - Holy Cross Hospital
02.2011 - 04.2019
Cashier - Super Save
10.2005 - 02.2011
Canyon High School - High School Diploma,
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