Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vanessa Rios

San Jacinto,CA

Summary

Dynamic and reliable professional with experience at Amazon, excelling in quality assurance and multitasking. Proven ability to enhance process efficiency and customer satisfaction through effective problem-solving and teamwork. Recognized for maintaining organization and delivering timely results in high-pressure environments. Committed to fostering positive client relationships and resolving issues promptly.

Overview

15
15
years of professional experience

Work History

Process Associate

Amazon
03.2020 - Current
  • Handled high volumes of incoming work requests professionally while maintaining excellent organization.
  • Collaborated with team members for enhanced process efficiency and productivity.
  • Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
  • Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.

Receptionist

Wells Fargo Advisors
07.2017 - 05.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.

Receptionist

Mission Pediatric
02.2011 - 04.2014
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.

Education

Citrus Hill High School
Riverside, CA
05-2010

Skills

  • Quality assurance
  • Multitasking Abilities
  • Problem-solving
  • Organizational skills
  • Teamwork
  • Reliability
  • Decision-making

Languages

Spanish
Native or Bilingual

Timeline

Process Associate

Amazon
03.2020 - Current

Receptionist

Wells Fargo Advisors
07.2017 - 05.2019

Receptionist

Mission Pediatric
02.2011 - 04.2014

Citrus Hill High School

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