VANESSA RIVAS

• Scheduling, insurance claim handling, accounts receivables, billing, verification of insurances
• Updated reports, managed accounts, and generated reports for company database.
• Inflation in production/accounts receivable, yelp reviews
• Daily deposits, posting
• Treatment plan coordinator
• Hiring Manager, interview candidates
• Supervise employees and schedule
• Problem solver

Scheduled appointments, verifed insurances, treatment planning, posted daily treatment, posted payments, answered phones, emails

• Conduct financial consultations with all new and existing patients when new treatment plans are presented Oversee all accounts receivable management, including over-the-counter collections, prepare statements, follow-up insurance claims follow-up delinquent accounts and quarterly follow up on suppressed accounts or accounts sent to collections
• Manage patient dental benefit plan information
• Verify and update benefit details offering education to patients on their dental benefits
• Manage patient scheduling
• Performed business administration duties such as billing, payroll, scheduling, counseling on treatment plans, insurance claim handling, coordinating staff schedule, marketing and employee administration

• Performed duties such as billing, scheduling, customer relationship management, verify insurance benefits, treatment plans coordination.

• Assisted dentists on sterilizations of instruments and labs
• Maintained functions such as record filing, scheduling and preparation of surgical rooms.
• Manage patient dental benefit plan information
• Verify and update benefit details offering education to patients on their dental benefits
• Manage patient scheduling
• Performed business administration duties such as billing, payroll, scheduling, counseling on treatment plans, insurance claim handling, coordinating staff schedule, marketing and employee administration
• Manage relationship with Collections Bureau of America
• Given increased responsibilities year after year based on performance
• Improved claims unprocessed to zero
• Collections worth hundreds of thousands to the practice
• Promoted to Business Manager after holding positions as dental assistant, clerk, billing coder.