Summary
Overview
Work History
Education
Skills
Websites
Timeline
Awards
Generic

Vanessa Rivera

San Diego,United States

Summary

I am a high-energy leader bringing over 15 years retail experience and over 10 year managing employees. Im able to set and enforce consistent standards and procedures to maintain client satisfaction and performance targets. Throughout my years of experience my strength has continued to remain consistent with motivating a team and continuing to provide bench with employee development. I am a proven successor with hiring and onboarding new candidates that gain an understanding of Company Values that can create a significant impact. My motto is to create a consistency culture.

Overview

9
9
years of professional experience

Work History

Store Manager

Sephora
05.2024 - Current
  • Managed inventory control, Stor audits
  • Managed store 25 employees and maintaining a positive work environment through proactive communication and positive feedback.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
  • Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
  • Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
  • Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Assistant Store Manager

SEPHORA
07.2021 - Current
  • Assistant Store Manager -Sephora University Towne Center -2021
  • Assistant Store Manager - Sephora Fashion Valley - 2022
  • . Developed employees and leads to build and sustain high in-store performance.
  • . Inspiring Manager that encouraged up to 100 employees promoting a consistency culture and efficient performance
  • . Supports with operational efficiency

Stage Experienced Lead

SEPHORA
03.2018 - 07.2021
  • . Developing others
  • . Business Management
  • . Facilitate Trainings
  • . Drive for Results on Stage
  • . Leads by example
  • . Supported with Payroll
  • . Pre-screened Candidates
  • . Effective Management

Beauty Studio Coordinator

SEPHORA
03.2016 - 03.2018
  • . Facilitated and Managed employees trainings and performance
  • . Time management
  • . Scheduling
  • . solution based mindset

Education

General Sales, Merchandising and Related Marketing Operations

The Art Institutes
01.2013

Skills

  • Retail Sales
  • Strategic Planning
  • Strategic Hiring
  • Driving Results
  • Inspiring Leadership
  • Business Strategy
  • Marketing Strategy
  • Business Development
  • Resiliency
  • Planning Budgeting & Forecasting

Timeline

Store Manager

Sephora
05.2024 - Current

Assistant Store Manager

SEPHORA
07.2021 - Current

Stage Experienced Lead

SEPHORA
03.2018 - 07.2021

Beauty Studio Coordinator

SEPHORA
03.2016 - 03.2018

General Sales, Merchandising and Related Marketing Operations

The Art Institutes

Awards

Overall Growth - Sephora Fashion Valley Oct 2015, District Via Winner - Sephora Fashion Valley - 2015

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