Vanessa Robinson

Safeway

11.1995 - Current

Handled customer complaints professionally, resolving issues quickly to maintain customer satisfaction.
Managed payroll and employee records, ensuring accurate compensation and compliance with labor laws.
Ensured adherence to safety protocols throughout the store, minimizing workplace accidents or injuries.
Supported loss prevention efforts by monitoring security cameras and conducting routine audits of inventory control systems.
Collaborated closely with department managers to ensure smooth daily operations within each area of the store.
Facilitated open communication between staff and management, fostering a positive work environment that promoted teamwork.
Improved operational efficiency through regular evaluation of store policies and procedures, implementing necessary changes.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Completed point of sale opening procedures to include daily bookkeeping.
Approved regular payroll submissions for employees.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Enhanced employee performance by scheduling regular training sessions and providing constructive feedback.