Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Roderick

Massillon,OH

Summary

Organized administrative professional with hands-on experience supporting business areas such as accounting, database management and human resources. Collaborative team player with strong communication, decision-making and time management abilities. Detail-oriented focus on streamlining internal processes and tasks.

Overview

15
15
years of professional experience

Work History

Receptionist/Data Entry

Refuge Of Hope Ministries
02.2022 - Current
  • Entered data into appropriate fields, databases, records and files.
  • Corrected and modified inaccurate files and records.
  • Viewed and verified confidential or private information.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated accounts to reflect balance changes.
  • Greeted and directed visitors to appropriate personnel and answered calls and emails daily.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.

Owner

Time To Play
11.2015 - 12.2019
  • Managed day-to-day business operations.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Completed payroll accurately and timely to meet employee expectations.
  • Processed timecards and payroll data for team of employees.
  • Audited timesheets and payroll records for accuracy.
  • Tracked employee vacation, sick and personal time.
  • Generated reports to track employee time and attendance.

Office Manager

Green Care
03.2009 - 12.2011
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Entered invoice data into company database and updated details, including customer contacts and services dates to keep information current.
  • Administered payroll and maintained proper documentation of employee personnel.

Education

Bachelor of Arts - Child And Family Development

University of Akron
Akron, OH
08.2003

Skills

  • Organizational Development
  • Program Administration
  • Payroll Administration
  • Administration and Operations
  • Staff training and development
  • Employee development
  • Hiring and staffing
  • Recordkeeping and Bookkeeping
  • Documentation and Reporting
  • Data Entry

Timeline

Receptionist/Data Entry

Refuge Of Hope Ministries
02.2022 - Current

Owner

Time To Play
11.2015 - 12.2019

Office Manager

Green Care
03.2009 - 12.2011

Bachelor of Arts - Child And Family Development

University of Akron

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Vanessa Roderick