Vanessa Romero
Rocklin,CA
Overview
19
19
years of professional experience
Work History
Sales Director
Carlton Senior Living
06.2023 - Current
- Exceeded sales goals through effective time management and resource allocations.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Worked closely with the team to understand customer needs and requirements.
- Organized events and interacted with outside community to increase sales volume.
- Managed sales pipeline effectively, resulting in consistent achievement of sales targets.
Director of Community Relations
Compass Senior Living
04.2021 - 06.2023
- Enhanced community engagement by developing and implementing strategic outreach programs.
- Mentored junior staff members on effective community relations strategies, building a solid pipeline of future leaders.
- Monitored program effectiveness using data-driven analysis, making strategic adjustments as needed to maximize impact.
- Stayed within budget for marketing expenses.
- Marketed offerings and services to community.
- Developed and executed quarterly rolling calendar of events.
Oakmont Senior Living
Marketing Director New Development
09.2019 - 04.2021
- Established strong partnerships with local healthcare organizations to ensure seamless coordination of services for residents in need of medical attention or specialized care.
- Developed strong relationships with residents and families, ensuring open communication and trust.
- Served as a liaison between residents, families, and healthcare providers to address concerns or issues promptly.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Performed cold-calling and follow-ups with leads to secure new revenue.
Eskaton
Sales Counselor
09.2018 - 05.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Memory Care Program Director
Sunrise Senior Living
11.2005 - 05.2012
- Collaborated with healthcare professionals to provide integrated health services for residents in need.
- Maintained high satisfaction ratings from families through consistent communication, empathy, and understanding of their loved ones'' needs.
- Supported staff development with mentorship opportunities, continuing education initiatives, and professional growth incentives.
- Championed family involvement through educational workshops on dementia care strategies.
- Recruited skilled caregivers through targeted hiring efforts focused on experience in dementia-specific care settings.
- Fostered a supportive environment for residents by promoting social engagement and recreational activities.
- Increased caregiver efficiency through regular training sessions and performance evaluations.
- Improved communication between staff, residents, and families by initiating regular meetings and updates.
Skills
- Sales Strategies
- Networking and relationship-building
- Sales Presentations
- Sales Pipeline Management
- Business development and planning
- Operations
- Client Relationship Management
- Presentations and public speaking
- Goals and performance
- Memory Care Proficiency
- Analytical Thinking
- Written Communication
Timeline
Sales Director
Carlton Senior Living
06.2023 - Current
Director of Community Relations
Compass Senior Living
04.2021 - 06.2023
Oakmont Senior Living
Marketing Director New Development
09.2019 - 04.2021
Eskaton
Sales Counselor
09.2018 - 05.2019
Memory Care Program Director
Sunrise Senior Living
11.2005 - 05.2012
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