VANESSA ROSAS
Chandler
Summary
Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs. Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Manager
Primoris Services Corporation
05.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Verified timekeeping records and handled any discrepancies with employees.
- Checked accrued hours against listed hours for leave time.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Maintained detailed records of employee attendance, including sick days, vacation time, and overtime hours.
- Facilitated smooth transitions during staffing changes by promptly updating schedules and communicating adjustments to relevant parties.
- Researched and resolved time discrepancies.
- Ensured compliance with labor laws and company policies by monitoring hours worked and flagging potential violations for resolution.
- Provided essential support during audits by maintaining thorough documentation of timekeeping procedures and records.
- Processed payrolls on regular basis for more than 200 employees.
- Supported human resources initiatives by collaborating closely with HR personnel on various tasks related to workforce management.
- Served as a trusted resource for employees seeking clarification on pay-related matters, fostering positive relationships among staff members.
- Streamlined timekeeping processes by implementing efficient software solutions and training staff on their use.
- Collaborated with managers to establish work schedules, ensuring optimal coverage for all shifts.
Health, Safety, and Environment Administrator
Primoris Services Corporation
06.2023 - 05.2024
- Manage daily Health and Safety documentation and provide clerical support for training, contractor onboarding, and safety committees
- Prepare and distribute departmental reports
- Maintain training schedules and records, safety talks, and workplace inspection documentation
- Additionally, responsible for creating banners, submitting requisitions, generating reports and inspection sheets, developing PowerPoint presentations, and implementing new systems site-wide
- Coordinated office activities to ensure smooth operations and efficient workflow.
- Implemented new filing system, improving document retrieval times.
- Improved communication by updating contact lists regularly.
- Organized meetings and prepared materials to support effective decision-making.
- Conducted regular site inspections to identify potential hazards and ensure compliance with company policies and regulations.
- Ensured proper use of personal protective equipment, reducing the occurrence of workplace injuries.
- Investigated incidents thoroughly, identifying root causes and recommending appropriate preventive measures to prevent recurrence.
- Streamlined incident reporting processes to ensure timely response and corrective actions.
- Supported management in achieving key performance indicators related to Health Safety and Environment resulting in overall business sustainability and growth.
- Developed emergency response plans, effectively preparing team members for potential crisis situations.
- Fostered a culture of safety within the organization by regularly communicating expectations and promoting open dialogue on workplace concerns among employees at all levels.
- Enhanced HSE compliance by developing and implementing comprehensive safety programs and procedures.
- Updated company policies in line with changing industry guidelines or legislation changes pertaining to HSE matters.
- Executed successful audits both internally and externally leading to improved facility-wide compliance ratings and overall safety culture development.
- Monitored occupational health initiatives including medical surveillance programs ensuring worker wellbeing.
Compliance Coordinator
Concentric Healthcare
01.2020 - 06.2023
- Ensure regulatory compliance by auditing and clearing new staff certifications
- Manage E-Verify clearance and assist with background checks and drug screenings for field staff
- Maintain adherence to facility policies and government regulations
- Handle applications and reappointment paperwork, ensuring completeness and accuracy
- Maintain accurate practitioner and facility databases
- Prepare records for auditing and ensure up-to-date documentation through regular communication with practitioners
- Stayed current on emerging regulatory changes, ensuring timely updates to internal policies and procedures.
- Provided training to employees on essential compliance topics, increasing overall awareness and understanding.
- Served as liaison between management and staff on matters related to ethics, integrity, and compliance concerns or inquiries.
- Collaborated with cross-functional teams to address any identified compliance issues promptly.
Customer Service Representative and Dangerous Goods Agent
FedEx Office Print and Ship Center/FedEx Express
01.2020 - 01.2022
- The Retail Customer Service Representative consistently delivers exceptional customer experiences, employing consultative skills to anticipate needs, offer alternatives, and provide effective solutions
- Additionally, a Dangerous Goods Agent, ensures compliance with Federal Aviation Administration and FedEx policies and procedures by meticulously managing dangerous goods paperwork, securing, and palletizing shipments for outbound aircraft and trucks
- Established strong relationships with regulatory agencies, allowing for smoother communication and resolution of compliance issues related to dangerous goods transportation.
- Served as a liaison between carriers, shippers, and regulatory agencies to facilitate the safe transport of dangerous goods.
- Reduced incident rates through continuous improvement initiatives focused on employee training and process optimization.
- Evaluated existing processes for handling hazard class-specific products; Implemented improvements based on findings that increased overall efficiency while maintaining safety standards.
- Conducted regular audits to ensure compliance with federal, state, and local regulations on hazardous materials transportation.
- Assisted customers in navigating complex regulatory requirements for transporting dangerous goods across borders, facilitating timely delivery of shipments without penalties or delays.
- Coordinated with transportation providers to secure appropriate permits and authorizations necessary for moving hazardous materials legally and safely.
- Promoted a culture of safety throughout the organization by leading regular training sessions, workshops, and risk assessments related to dangerous goods management.
Education
Associate of Applied Science - Business Management
Chandler-Gilbert Community College
Chandler, Arizona05-2025
High School - International Baccalaureate Program
Chandler High School
Chandler, Arizona12.2018
Skills
- Office management
- Organizational skil
- Data entry
- Staff management
- Employee supervision
- Administrative oversight
- Training and coaching
- Policy implementation
- Business administration
- Microsoft Word
- Microsoft Excel and PowerPoint
- Outlook Management
Certification
- OSHA 510
- OSHA 30
- CPR, First Aid, and AED Certified
- Dangerous Goods Agent Specialist
Languages
Spanish
Professional Working
Timeline
Office Manager
Primoris Services Corporation
05.2024 - Current
Health, Safety, and Environment Administrator
Primoris Services Corporation
06.2023 - 05.2024
Compliance Coordinator
Concentric Healthcare
01.2020 - 06.2023
Customer Service Representative and Dangerous Goods Agent
FedEx Office Print and Ship Center/FedEx Express
01.2020 - 01.2022
High School - International Baccalaureate Program
Chandler High School
Associate of Applied Science - Business Management
Chandler-Gilbert Community College
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