Seeking a rewarding and challenging position where my experience and skills are effectively utilized, and where I have the ability to manage my growth within a professional environment.
Overview
22
22
years of professional experience
Work History
Workplace Experience Coordinator
CBRE, Waymo
San Francisco, CA
12.2023 - Current
Managed the front desk, providing a welcoming and efficient first point of contact for employees and visitors
Assisted with maintenance activities, ensuring a safe and well-maintained working environment
Acted as a point of contact for facility-related requests and resolving tickets in a timely manner
Fostered effective communication between departments, enhancing overall employee experience
Utilized Google sites to maintain intranet pages for multiple locations
Conducted inventory control for office and amenities supplies
A/V support, meeting and event management, supply and expense management, and events coordination equipment care
Operations Manager
HITT FACTORY
Pleasanton, CA
02.2009 - Current
A/P, A/R, Payroll, collections, and Inventory
Review financial data for accuracy, identifying problems and support day-to-day operations
Successfully implementing document control and organization
Bank reconciliation for 2 bank accounts
Handled all incoming calls for 3 locations
Event Planner/Coordinator
Fremont Bank
Hayward, CA
10.2004 - 11.2006
Work with food & Beverage vendors, and schedule entertainment for (Fundraisers, Annual Halloween party, and team events)
Address customer inquiries in a timely and accurate fashion including resolving escalations/complaints
Collect payment for memberships and merchandise
Entered member information into system
Setup software and provide training
Marketing (Fliers, Social media, Prospect emails, community events)
Hiring and Staffing
Lead team of 11 employees
Dealing with performance problems and terminations
Conducting timely performance evaluations
Doc Review, Insurance and Title Specialist, Supported the Doc Review and the Insurance teams
Reviewed and compare reports of the loans reviewed the prior day
Docs Received, Docs Reviewed, Shipping Log and Pre-Funding
Reviewed the Overdue Docs report and located the missing documents
Reviewed the Outstanding Evidence of Insurance report and follow up with Insurance to resolve and insurance issues
Compared the LIVE notes to the Shipping Log and ship to Investor Shipping
Reviewed copies of the previous day's checks
Reviewed the Patriot Act Certification of Verification of Id form
Followed up with the Title companies with any non-invoiced / unrecorded loans
Forwarded files to funding
Track to Pending Funding, Made notes in Funding field – Forwarded to funding “date”
Power User with IS Dept for the Doc Review, Insurance and Title Dept
Supported the Funding team when needed
Ordered Insurance from QC followed up report for loans that are pending signing in Documents Drawn and Scheduled
Followed up with insurance companies to obtain insurance declaration pages
Moved files to Title
Supported the Funding team when needed.
Accounting Analyst A/R
A/P Accutech Drilling & Fabrication
Santa Clara, CA
12.2001 - 08.2003
AR month end close, reconciliation to cash receipts and AR reports
Prepared aging reports, application of customer payments on accounts
Handling cash flow monitoring and maintenance, cash receipts posted to g/l and prepare daily deposits on Excel
DSO reporting and write off recoveries
AP invoice review and matching, performing data entry, processing check runs
General ledger coding and basic alpha and numeric filing.
Skills
Applications: Software Programs MS Office - Excel, Word, Access & Outlook, Google Docs, Gmail, Zoom and Skype
Premier Imaging, Adobe, Fiserv, Callpilot, Rightfax, FlieMaker Pro
Process Improvement & Business Operations Intern at Budget Blinds of PleasantonProcess Improvement & Business Operations Intern at Budget Blinds of Pleasanton