Facilitated multiple concurrent 11-week family workshops, offering encouragement and empathetic support to help families stay motivated in their learning journey. Gained deep insight into each family's background and culture, tailoring support to meet their individual needs and strengthen their commitment to personal and familial growth.
Established rapport with families through personalized calls and in-workshop interactions, fostering trust to support family conflict resolution.
Monitored progress regularly of course material understanding and application through follow-up meetings and adjusted coaching strategies as needed for optimal results.
Effectively balanced independent family outreach and collaborative program delivery. Worked alongside fellow coaches to align messaging, enhance curriculum delivery, and encourage meaningful dialogue that strengthened learning and connection between parents and youth.
Front Office Assistant
Bay View Academy Charter School
10.2021 - 06.2025
Cultivated relationships with over 15 families, fostering trust and open communication to enhance community engagement and support student success by maintaining a professional and welcoming environment for students, staff, parents and the larger community
Supported new hires with training on school systems and policies for effective integration.
Ensured confidentiality and security of sensitive information that was digital or a physical file system through diligent record-keeping and data entry.
Remained solutions-oriented when in face of complex problems, fostering a positive workplace atmosphere.
Collaborated with an interdisciplinary team—including teachers, administrators, counselors, volunteers, and support staff—to ensure smooth school operations and promote student safety and well-being.
Student Organizer
California Faculty Association
08.2020 - 05.2021
Collaborated with school administration to advocate student concerns and improve campus life experiences.
Fostered collaborative environments within the Student clubs through regular meetings, open communication channels, and shared decision-making processes.
Attended and spoke at functions like the Board of Trustees and Academic Senate, Associated Students and California State Student Association.
Organized engaging workshops on topics such as leadership development, social justice and school resources to enhance overall student success.