Vanessa Ryan
Mahopac,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable Office Assistant skilled in clerical support and office administration. Competent in helping staff and visitors with diverse needs while handling substantial daily workload. Excels in keeping physical files and digital records accurate and current.
Overview
17
17
years of professional experience
Work History
Substitute Office Worker
Putnam County Office Of Senior Resources
08.2023 - Current
Substitute worker for the following locations:
- Mahopac
- Carmel
- Putnam Valley
- Cold Spring
Duties and job functions include the following:
- site manager
- office assistant
- meal preparation and delivery coordination
Customer Service Representative
Hallmark Corporation
03.2007 - 08.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
No Degree - Business
St John's University
JamaicaHigh School Diploma -
Christ The King RHS
Middle Village06.1989
Skills
- Cultural Sensitivity
- Relationship building with Senior Citizen members
- Interpersonal Communication
- Reliability
- Sound Judgment
- Teamwork and Collaboration
- Records Management
- Activity management
Timeline
Substitute Office Worker
Putnam County Office Of Senior Resources
08.2023 - Current
Customer Service Representative
Hallmark Corporation
03.2007 - 08.2023
No Degree - Business
St John's University
High School Diploma -
Christ The King RHS
Similar Profiles
Michael WellsMichael Wells
Deputy District Commander - Patrol Division at Putnam County Sheriff's OfficeDeputy District Commander - Patrol Division at Putnam County Sheriff's Office
Christopher TompkinsChristopher Tompkins
Corrections Officer at Putnam County Sheriff's OfficeCorrections Officer at Putnam County Sheriff's Office
Loztris Vazquez-GagoLoztris Vazquez-Gago
Corrections Sergeant at Putnam County Sheriff's OfficeCorrections Sergeant at Putnam County Sheriff's Office
Bryan CreccoBryan Crecco
Bartender at Friends WaterfrontBartender at Friends Waterfront
Karaline CardonaKaraline Cardona
Sales Associate at HomeSenseSales Associate at HomeSense