Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vanessa Salamanca

Lansing,IL

Summary

Business-minded Tax Analyst promoting more than 10 years of expertise of ensuring accurate property tax reporting. An efficient individual with experience building and updating tax models and tools. A real problem solver with project planning, analytical and team collaboration skills.

Overview

16
16
years of professional experience

Work History

Senior Tax Analyst

Operations CoreLogic, LLC
01.2015 - 03.2023
  • Responsible for running excel reports and tackling urgent issues along with meeting all tax deadlines.
  • Calling and Emailing tax office to obtain Real estate and Personal property tax information.
  • Verifying due dates and updating agency request with new changes.
  • Reporting CTR’s (Current Tax amounts reporting)
  • Re-assigning and reviewing work from cognizant/India
  • Reviewing carefully work from India and paying close attention to details regarding any discrepancies.
  • Quick to change, Fast learner, and willing to help others to meet SLA
  • Good problem-solving skills and judgement
  • Self-starter who can work independently
  • Working with Accounting and reporting large amounts for Commercial properties.
  • 7yrs plus experience with Real estate Commercial and Personal properties.
  • Ability to work with others, Communicate and Multitask in a fast-paced environment.
  • Expert with Excel, Microsoft word, Powerpoint, Internet and Outlook mail
  • Experience with different mortgage companies, Wells Fargo, PNC, Situs, Berkadia, Prudential, NorthMarq Capital and CBRE.
  • Research and Parcel verification
  • Communicated with external customers and taxing jurisdictions to clarify tax notices and resolve other inquiries.
  • Analyzed tax issues and made recommendations for remediation to management.
  • Customer Services
  • Kept case data and contact information up to date to expedite proceedings.
  • Obtained Assessed values and Personal property tax information.
  • Current tax amounts and obtaining tax information or any missing information.
  • Special billing cycle, PILOT bills, Personal bills, special assessments bills and tracking tax appeals.
  • Reporting Water and sewer bill.

Delinquent Tax Analyst

National Tax Search, LLC
01.2012 - 01.2014
  • Responsible for learning the foundation and basics of several areas including the current reporting, delinquent reporting verification research and non-escrow departments in order to float and assist during high volume periods.
  • Researched client properties and completed portfolio profiles within our intranet
  • Worked with both Fedex and UPS shipping services to guarantee quick delivery of time sensitive documents
  • Communicated with hundreds of agencies and official county offices in order to obtain and archive official and critical documents such as bills
  • Faxing, Emailing and Calling to verify property tax information
  • Excel, Microsoft word, outlook and fax machines.
  • Expert with different States, County and Jurisdictions
  • Reviewing other employees work and reporting in a timely matter.
  • Assigning urgent workload to teammates and meeting SLA.
  • Communicating with our Agency department for any billing issues along with our Payments department.
  • Communicating with upper management and discussing new issues and figuring how to resolve them going forward.
  • Training new employees.
  • Manager assistant
  • Ability to work independently
  • Working well with others.
  • Analyzed tax issues and made recommendations for remediation to management.
  • Kept case data and contact information up to date to expedite proceedings.
  • Analyzing discrepancies and reporting in a timely matter.

Catering Supervisor

Corner Bakery
01.2012 - 12.2013
  • Building sales
  • In charge of organizing lobby events, open house, and onsite presentation
  • Answering phone calls, taking orders, and putting into POS system
  • Having great customer service skills and meeting guests needs
  • Building relationships with admins and guests
  • Taking last minute orders, working under pressure and making sure orders are out on time and correctly
  • Ordering supplies when stock is running low
  • Having great communication with fellow employees
  • In charge of clocking In/out fellow employees

Closing Manager/Cashier

Cochairos Pizza
05.2010 - 02.2012
  • Answering phone calls and taking orders
  • Making sure orders are correct
  • Sending out deliveries making sure they are correct in proper condition and on time
  • Dealing with upset customers and correcting the problem the best possible way
  • In charge of ordering supplies when running low and stocking them as well
  • In charge of keeping the store clean and presentable
  • In charge of clocking in/out the employees
  • In charge of counting drawers
  • In charge of supervising fellow employees making sure they leave their working area neat and tidy

Meijer
01.2009 - 02.2010
  • Retail/Sales
  • Sorting, organizing and storing all of the merchandise
  • Assisting ability to maintain working environment clean and safe
  • Excellent customer service and the ability to communicate clearly with customers under various circumstances
  • Uncommon enthusiasm , motivation , and excellent team player

Waitress / Cashier

Corner Bakery
08.2007 - 06.2008
  • Provide exceptional customer service to all guests
  • Ensured that all orders are fulfilled accurately and within the the time frame
  • Keeping work space clean and neat

Education

Certified Nurse Assistant -

Harper College
Palatine, IL
06.2010

Skills

  • Data Analytics
  • Research and Documentation
  • Tax Compliance
  • Tax Exemptions
  • Skilled in Excel, Microsoft word, Microsoft office, Powerpoint, Internet, Outlook
  • Parcel Research
  • Tax Research
  • Tax appeals
  • Billing cycle for different States, County and Jurisdictions
  • Strong attention to details
  • Ability to Multi-task

Languages

Spanish
Native or Bilingual

Timeline

Senior Tax Analyst

Operations CoreLogic, LLC
01.2015 - 03.2023

Delinquent Tax Analyst

National Tax Search, LLC
01.2012 - 01.2014

Catering Supervisor

Corner Bakery
01.2012 - 12.2013

Closing Manager/Cashier

Cochairos Pizza
05.2010 - 02.2012

Meijer
01.2009 - 02.2010

Waitress / Cashier

Corner Bakery
08.2007 - 06.2008

Certified Nurse Assistant -

Harper College

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Vanessa Salamanca