Vanessa Salcedo

• Assisted in organizing and overseeing assignments to drive operational excellence
• FMC Filling of customer rates
• Liaise with overseas Agents
• Confirm bookings to customers, generate bill of lading and arrival notices
• Created and reviewed invoices to confirm accuracy

Key contributions:

• Aided in developing Company’s documentation for shipping (bill of lading, arrival notices, invoices, etc)

• Tracked shipments processing through customs and other agencies and obtained clearances.
• Coordinated with shipping and transport companies on behalf of clients.
• Prepare necessary government documentation for movement of cargo for fumigation / inspection

• Supervised operations staff and kept employees compliant with company policies and procedures
• Oversight contract execution process, including day to day operational issues and customer requirements
• Ensure compliance within organic certification and assist in yearly audits
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
• Review shipment folders to ensure contracts are executed by Operations team according to agreed terms and accounting transactions (sales invoice, purchase invoice, costing) have been properly recorded
• Coordinate and maintained outstanding communication with vessel agents, brokers, receivers and shippers

Key contributions:

• Implemented procedures for traceability of US Distribution shipments
• Developed warehouse procedures for product handling and storage requirements, equipment utilization, inventory management, gate processes, and outbound

• Managed US Distribution Department
• Reported to Managing Director of the USA Refined Sugar Distribution
• Assisted sales team in the US Market in increasing sales from 0 (startup) to over 100,000 metric tons of imports
• Planned and Coordinated Shipments from Central America to the US and the Caribbean
• Organized rail movements from Mexico to USA
• Reviewed all orders from customers, tracked shipment of orders and timely delivery, coordinated shipments from warehouse to customer, managed documentation
• Negotiated international container freight rates, rail line freight rates, and trucking rates for the USA
• Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints

Key contributions:

• Assisted in implementation of ITAS software and trained logistics team in 2 divisions

• Supervised operational team; performance evaluations, counseling and channeling information to Sales Director and General Manager
• Membership sales and administrative duties in sales and operations department
• Involvement in new projects working alongside the Office Director
• Identified and resolved members concerns
• Welcomed hotel guest, members and walk-in patrons to the fitness center and spa