Overview
Work History
Education
SKILLS
Timeline
Generic

Vanessa Salguero

East Elmhurst

Overview

5
5
years of professional experience

Work History

Accounts Receivable Specialist

Infinity Contracting Services
11.2022 - Current
  • Reviewed and managed 10 client accounts monthly to assess aging greater than 90 days, leading to a 95% payment rate on overdue accounts through proactive follow-ups and issue resolution.
  • Prepared and submitted comprehensive billing packages for clients including DOE, OMH, NYC EDC, TDX, Gannett, and STV, ensuring accuracy, timely delivery, and full compliance with contract requirements and agency standards.
  • Tracked and resolved customer billing inquiries, including discrepancies and disputed charges, ensuring timely resolution and customer retention.
  • Verified the accuracy of base rates for trades in timesheets and certified payroll (CPRs), ensuring compliance with the prevailing wage.
  • Submitted certified payroll monthly in LCPTracker, NYCHA, and SCA portal for more than 60 employees.
  • Processed retainage releases and coordinated subcontractor payments, ensuring alignment with contractual agreement
  • Coordinated with project managers to confirm work completion for billing
  • Managed change orders ensuring accurate and timely processing of progress payments, adjustment for change order, and compliance with construction schedules
  • Entered and processed vendor invoices into the accounting system on a monthly basis

Front Desk Agent

The Box House Hotel
08.2021 - 10.2022
  • Processed and confirmed 100+ weekly reservations using WebRezPro, ensuring seamless booking management and optimal room occupancy.
  • Handled guest reservations across phone, in-person, and digital channels, delivering accurate booking details and prompt confirmations to improve guest satisfaction and minimize booking discrepancies.
  • Resolved guest issues within 10 minutes, employing effective problem-solving techniques that resulted in a 20% increase in positive feedback and repeat guest visit.
  • Acquired in-depth knowledge of hotel staff, room locations, rates, amenities, and selling strategies, enabling the delivery of personalized guest recommendations and driving an increase in upsell opportunities.

Summer Intern

FiBrick Financial Services
05.2020 - 08.2020
  • Posted cash transactions for 3 clients on QuickBooks to complete monthly closing.
  • Supported month-end closing processes by reconciling bank statements.
  • Adjusted journal entries to add fees that were not recorded in previous months.
  • Prepared financial statements for 3 clients, providing comparative analysis of balance sheets and income statements across multiple periods.
  • Collaborated with 5 team members to identify and implement process improvements in bookkeeping practices.

Education

Bachelor of Science - Accounting

Lehman College
Bronx, NY
05-2021

SKILLS

Advanced in Microsoft Suite; Advanced in Google Workspace; Advanced in Quickbooks; Advanced in Spectrum; Advanced in Procore; Advanced in WebRezPro; Fluent in Spanish; 

Timeline

Accounts Receivable Specialist

Infinity Contracting Services
11.2022 - Current

Front Desk Agent

The Box House Hotel
08.2021 - 10.2022

Summer Intern

FiBrick Financial Services
05.2020 - 08.2020

Bachelor of Science - Accounting

Lehman College

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Vanessa Salguero