Vanessa Salinas
Harlingen,TX
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Experience with electronic recordkeeping and insurance documentation. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Doctor's Hospital at Renaissance
Harlingen, TX
07.2022 - 10.2023
- Created and maintained accurate documentation for all prior authorization activities.
- Assisted with appeals process for imaging when necessary.
- Processed high volume of requests within established turnaround times while maintaining quality standards.
- Collaborated with providers to obtain missing information required for authorization submissions.
- Participated in training sessions as needed to stay current on changes in healthcare industry regulations.
- Provided customer service support by responding promptly to provider inquiries regarding authorization status or policy information.
- Reviewed and processed prior authorization requests according to insurance guidelines.
- Provided support during procedures including Botox injections, PRP's, and Intrathecal Baclofen Refills.
- Worked effectively in team environments to make the workplace more productive.
- Managed inventory and supplies to ensure materials were available when needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Medical Assistant
United Healthcare Group
Harlingen, TX
04.2016 - 05.2020
- Reviewed treatment sheets for consistency, completeness and accuracy.
- Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
- Completed basic physical assessments of Quantaflo's and DPN's.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
- Followed all principles of asepsis and infection control to meet patient safety guidelines.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Prepared prescription refill requests on behalf of physician to prevent lags.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Administered rapid tests such as influenza and strep to help clinical staff assess conditions.
Medical Assistant
Dr. Brenda L. Salinas
Mission, TX
12.2013 - 01.2016
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Coordinated and executed medical waste disposal according to governmental and organizational standards.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Assessed, documented and monitored vital signs for more than 30 patients per day.
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, and glucose testing.
- Administered rapid tests such as influenza and strep to help clinical staff assess conditions.
Education
Bachelor of Science - Biological Science
The University of Texas Rio Grande Valley
Edinburg, TX05-2024
High School Diploma -
Mid Valley Academy
San Benito06.2011
Skills
- Insurance Verification
- Office Administration
- Patient Education
- New Hire Training
- Filing and Recordkeeping
- Meeting Preparation
- Critical Thinking Skills
- Verbal and written communication
- Regulatory Compliance
- Project Management
- Attention to Detail
- Patient Registration
- Documentation
- Policy compliance
- Organizational Skills
- Strategic Planning
- Appointment Scheduling
- Venipuncture and phlebotomy
- Compassionate
- Account Management
- Immunization and Injection Administration
- Medical Scribing Experience
- Family Education
- Vital signs monitoring
- Infection control procedures
- Medical Records Management
- Medical Procedures
- Clinical Documentation
- Patient Management
- Payment Collection
- Inventory Management
- Patient-focused care
- Procedure Assistance
- HIPAA compliance
- Wound care and irrigation
- Inventory and supply management
- Lab equipment calibration
- Specimens collection and processing
- Quick problem solver
- Customer Service
- Analytical decision-making skills
- Data entry
- Calm and level-headed under duress
- Bilingual in Spanish and English
- Cardiac anatomy and physiology awareness
- Medical terminology knowledge
- Comprehends interaction with human tissues
- EKG set up and monitoring
- Human anatomy and physiology
- Proper sterilization techniques
Accomplishments
- Recognized as Employee of the Quarter for outstanding performance and team contributions.
Certification
- Nationally Registered Certified Medical Assistant (NRCMA)
- CPR/AED Certified
- Reconstitution of Botox Certified
Timeline
Medical Assistant
Doctor's Hospital at Renaissance
07.2022 - 10.2023
Medical Assistant
United Healthcare Group
04.2016 - 05.2020
Medical Assistant
Dr. Brenda L. Salinas
12.2013 - 01.2016
Bachelor of Science - Biological Science
The University of Texas Rio Grande Valley
High School Diploma -
Mid Valley Academy
- Nationally Registered Certified Medical Assistant (NRCMA)
- CPR/AED Certified
- Reconstitution of Botox Certified
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